Job Description
PROGRAMS SUPPORT SPECIALIST (SEED) Location: Remote (U.S. Based), Full Time | Benefits Eligible Organization: Pheasants Forever & Quail Forever, The Habitat Organization Application Deadline: Open Continuous until FilledAnticipated Start Date: September 2025 Overview: Pheasants Forever and Quail Forever is seeking a detail-oriented, customer-focused Programs Support Specialist to join our National Seed Programs Team. If you are passionate about conservation, enjoy supporting others through excellent service and organization, and thrive in a work-from-home environment, this is your opportunity to help deliver native habitat to projects across the country. The Seed Programs Support Specialist is a key member of our 5-person Seed Team and will serve as the primary contact for customers, helping ensure smooth order processing, strong communication, and industry leading service. This position is remote, full-time, and ideal for someone with excellent administrative skills and a passion for conservation. Why Join Our Team: At Pheasants Forever and Quail Forever you will be part of the nation’s leading upland wildlife conservation organization, supporting efforts that make a real impact on private and public lands. We offer competitive benefits, meaningful work, and a flexible work environment. What You’ll Do: • Deliver an industry-leading experience to customers by fulfilling orders, promptly distributing requested invoices, PLS sheets and other requested information. • Place customer orders, provide invoices and statements, secure and apply payments, and provide financial summaries. • Serve as the primary point of contact for customers, partners, and contractors through a centralized email and phone service. • Direct technical questions (custom mixes, site preparation, seeding, etc.) to the appropriate conservation specialist. • Collaborate with our accounting team as needed to provide information on taxes, tax exempt documentation and customers. • Work closely with the seed team to schedule meetings, conferences, events, and related logistics. • Administer contractor information for projects including RFP proposals, bid summaries, payment information, and reporting. • Work with vendors to collect payment information and invoices to process payments including W9s and ACH forms. • Assist in the development of educational and promotional materials and support updates to social media and websites. • Limited travel will be required for meetings and training. What We’re Looking For: • Strong organizational skills and attention to detail. • Demonstrated customer service experience. • Familiarity with Microsoft Office (especially Word and Excel); CRM experience is a plus. • Ability to manage shared drives and databases. • Professional communication across email, phone, and text. • Self-starter, detail-oriented, and able to work both independently and collaboratively in a team environment from a home office. • Comfortable handling confidential financial information (credit card entries, W9s, ACH forms). • Ability to lift 25 lbs. Preferred Qualifications Include: • Degree in business, accounting, or natural resources. • Experience with accounting tasks or systems. • Demonstrated customer service skills. • Writing or marketing experience is a bonus. Salary Range: $40,000 to $50,000 (commensurate with experience) with annual performance-based raises, plus benefits include: • Health, vision, dental and more insurance coverage plans are available. • 401(k) Retirement plan with an employer match of up to 5%. • Student Loan Assistance program of up to $200/month for eligible employees. • Paid Time Off accrued at 15 days (120 hours) per year for new employees (increasing after 3 years). • Bereavement/Family/Sick Leave of 6 days (48 hours) per year. • 13 Paid holidays. To Apply: Visit our website at: www.pheasantsforever.org/jobs . ONLY ONLINE APPLICATIONS WILL BE ACCEPTED. Please combine your cover letter, resume and 3 references into one document before uploading to your application on our Recruitment website. Contact: Michael Retterer, National Seed Programs Manager, [email protected], or (937) 631-1064. Pheasants Forever, Inc and Quail Forever is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as a qualified individual with disability, or any other category that may be protected by law. Apply tot his job