Job Description
Experience:7+ Years in ServiceNow based projects. Telecom specific module experience OMT, TSOM, TSM, TNI, CMDB, SOMT, Integrations Hub, Flow Designer is Mandatory. No generic ServiceNow experience is considered. Roles & Responsibilities: As a ServiceNow Telecom Developer, you will be responsible for developing and configuring applications in line with the design recommendation from architects/Tech Leads to meet business process and application requirements. You are expected to be a technology subject matter expert, collaborate and manage the team to perform effectively. You will be responsible for team decisions, engage with multiple teams, and contribute to key decisions. • Hands-on Experience in OMT, TSOM, TSM, TNI, CMDB, SOMT, Integrations Hub, Flow Designer components • Develop innovative application solutions that enhance user experience and streamline processes. • Conduct thorough testing and validation of applications to ensure functionality and performance. • Collaborate with stakeholders to gather requirements and translate them into technical specifications. • Provide mentorship and guidance to junior team members to foster a collaborative learning environment. • Stay updated with the latest industry trends and technologies to continuously improve application development practices. • Customize and configure ServiceNow applications and modules. • Develop workflows, business rules, client scripts, and UI policies. • Create and maintain custom applications on the ServiceNow platform. • Integrate ServiceNow with other enterprise systems using APIs, web services, and integration tools. • Ensure seamless data flow between ServiceNow and external systems. • Perform system upgrades, patches, and maintenance. • Monitor system performance and troubleshoot issues. • Customize ServiceNow forms, fields, and tables. • Configure workflows, notifications, and access controls. • Create and maintain technical documentation for developed solutions. • Document workflows, processes, and configurations. • Certification in CSA / CAD / CIS Apply tot his job