Job Description
About the position The Program Director of Clinical Operations - Physician Corporations provides guidance and direction for current and prospective clinical services across the physician service corporations, including potential clinical enhancements and workflow efficiencies; assesses clinical services for complexity of care tasks and provides guidance related to appropriate role assignment to ensure a consistent and high level of quality care; develops/revises policies, clinical practice guidelines and quick reference guides for clinical services within the physician organizations; consults and serves as liaison for clinical documentation enhancements with EPIC build team; guides the development of patient education programs and materials for physician corporation practices; assists in development of new clinical services offered within physician corporation practices. Responsibilities • Evaluates practices through focused sessions with and observations of clinical staff to determine workflow processes, allocation of duties and opportunities for enhanced efficiencies and enhanced quality. • Evaluates proposed new clinical services in existing practices to assist in determining appropriate roles, policy/procedure requirements; collaborate with clinical education to identify appropriate training requirements and competency validation elements for new services. • Consults with clients and partners to gain understanding of current clinical practice workflows and recommends improvements to clinical/operational workflows that have an impact on patient care, balancing efficiencies with quality; assists in developing solutions for patient care related issues; uses critical thinking to create appropriate policies/procedures and/or guidelines for new processes. • Identifies opportunities for clinical enhancements of EMR system to improve workflows and efficiencies for clinicians; serves as liaison with EMR build teams to realize completion of enhancements. • Provides guidance and expertise in development of patient education programs and materials specific to the appropriate clinical specialty. Requirements • Minimum 8 years' direct patient care RN experience in a variety of patient care settings. • Minimum 2 years' direct patient care RN experience in a pediatric healthcare setting. • TX RN license required. • AHA BLS required. • PACES within 180 days required. Nice-to-haves • Minimum 2 years' Ambulatory practice setting (direct patient care and/or management experience). • Graduate or advanced degree. Benefits • Employee portion of medical plan premiums are covered after 3 years. • 4%-10% employee savings plan match based on tenure. • Paid Parental Leave (up to 12 weeks). • Caregiver Leave. • Adoption and surrogacy reimbursement. Apply tot his job