Job Description
Note: The job is a remote job and is open to candidates in USA. ISS Market Intelligence is a leading provider of data and insights for the financial services industry. They are seeking an outbound Lead Generation Agent to manage outbound calls and generate qualified leads for their services.
Responsibilities
- Handle a large volume of outbound calls placed via automated technology
- Share the stories of our clients’ offerings and opportunities
- Listen to objections and handle them effectively, persuasively, and with professional courtesy
- Generate qualified leads and pass them on to our clients
- Accurately submit details of every interaction in the call center system
Skills
- Previous professional experience handling phone-based interactions
- Exceptional interpersonal skills
- Excellent verbal communication & listening skills
- Attention to detail and accuracy
- Professionalism
- Ability to handle high-pressure situations, multi-task and meet aggressive deadlines
- Interpret customer needs and match those needs with related products and services
- High speed internet and a quiet workspace
- Previous call center experience
Benefits
- Medical, Dental, and Vision coverage
- 401(k) with a company match up to 9%, including a Safe Harbor contribution
- Flexible Spending Account (FSA) and commuter benefit programs
- Generous paid time off
- Volunteer Day
- Paid parental leave
- Hybrid working options
Company Overview
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