Job Description
Note: The job is a remote job and is open to candidates in USA. Avetta is a leading provider of SaaS solutions focused on EHS & Field Safety. The Product Manager will drive the development of product features within Avetta’s SaaS platform, ensuring that customer needs are met through data-driven decision-making and cross-functional collaboration. Responsibilities • Serve as the voice of the customer, ensuring all product decisions enhance user experience and solve real customer pain points • Work closely with UX designers to research, prototype, and validate solutions before implementation • Lead customer communications related to product enhancements and roadmap, partnering with marketing to drive awareness and adoption of new capabilities • Conduct customer interviews, usability tests, and data analysis to gather feedback and validate product assumptions • Support the Product Leadership in identifying market gaps and emerging trends • Monitor customer usage data and support tickets to identify areas for continuous improvement • Act as a point of contact for internal teams with product-related inquiries, feature requests, and feedback • Leverage key performance metrics to track the success of product features and inform future enhancements • Work with data analysts and business intelligence teams to gather insights that inform product refinements • Drive data-informed product improvements, defining KPIs for product performance and iterating based on measurable outcomes • Work closely with engineering teams to refine feature specifications and ensure technical feasibility • Partner with UX designers to ensure a customer-centric approach to product development • Collaborate with marketing and customer success teams to craft messaging, product positioning, and user documentation • Present feature updates and backlog progress to internal stakeholders and contribute to roadmap discussions led by senior leadership • Serve as a subject matter expert for internal teams, providing insights on product capabilities, feature requests, and competitive positioning • Act as a liaison between technical and non-technical teams, ensuring product requirements are well understood and executed effectively Skills • 4+ years of enterprise/commercial product management experience, particularly in SaaS and B2B software • Experience in subscription-based business models • Strong background in customer research, product discovery, and problem validation • Proven ability in managing competing priorities, and driving execution • Experience in an Agile/Scrum development environment with backlog management tools like Jira and Confluence • Ability to engage in technical discussions with engineering and UX discussions with designers, bridging business needs with practical solutions • Strong understanding of business metrics, analytics, and reporting tools to drive data-informed decisions • Bachelor's degree in Computer Science, Business, Marketing, Information Systems, or a related field • Certifications in Agile, Scrum, or Product Management (PDMA, CSPO, SAFe, Pragmatic Institute, etc.) are a plus • Experience in B2B SaaS or Compliance/Risk Management software • Exposure to machine learning, AI-driven insights, or automation in product development • Background in enterprise third-party integrations, APIs, and cloud-based solutions • Understanding of user behavior analytics tools (e.g., FullStory, Pendo, Amplitude, Google Analytics) • Experience working in a global market, managing multi-region product requirements Benefits • Health, dental and vision insurance • 401(k) • PTO Company Overview • Avetta is a software company that offers a cloud-based platform for commercial marketplaces and supply chain risk management. It was founded in 2003, and is headquartered in Lehi, Utah, USA, with a workforce of 501-1000 employees. Its website is Company H1B Sponsorship • Avetta has a track record of offering H1B sponsorships, with 4 in 2025, 3 in 2024, 3 in 2022, 4 in 2021, 4 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job