Job Description
Note: The job is a remote job and is open to candidates in USA. UnitedHealthcare is simplifying the health care experience and creating healthier communities. As a Senior Capability Manager for Benefits, you will oversee the development and optimization of organizational capabilities across various departments while executing strategic initiatives to achieve the organization's goals. Responsibilities β’ Develop and document capabilities in Aha β’ Define project scope and objectives β’ Lead the implementation of programs and initiatives to develop and enhance key benefit capabilities within the organization β’ Actively participate in a broader team of business and operational leaders, architects, and engineers to reimagine the end-to-end benefit ecosystem β’ Identify and evaluate non-traditional and innovative approaches to benefit capability delivery β’ Support the prioritization of a backlog and roadmap of high-impact work, clearly articulating the business impacts of each initiative β’ Provide leadership to multiple layers of management, subject matter experts, business partners, and senior-level experts to achieve results β’ Proactively partner with stakeholders to understand their benefit capability needs and plan new builds or enhancements accordingly β’ Regularly gather and analyze feedback from end-users, stakeholders, and operational partners to identify improvement opportunities β’ Provide subject matter expertise on benefit capability definition and delivery β’ Think boldly and disruptively, challenging others to adopt a forward-looking perspective that drives transformation β’ Operate independently, handling less structured and more complex issues β’ Serve as a resource to others within the organization Skills β’ 3+ years of experience working with healthcare benefits in areas such as operations, delivery, strategy, planning, or technology β’ MBA in Healthcare Administration β’ 2+ years of experience using agile development methodologies such as SAFe, LeSS, PI Planning, story-mapping, persona development, and design sprints β’ Experience managing people, either directly or in a matrixed environment β’ Comfortable with technology-related terminology, architectures, development approaches, and strategies, enabling effective communication with engineering and architecture leaders (no development experience required) β’ Demonstrated ability to work collaboratively in a matrixed environment and influence others β’ Comfortable interacting with internal and external customers and users at all levels β’ Skilled in telling compelling stories, preparing presentations, and presenting to groups of up to twenty people, both in person and virtually β’ Intermediate proficiency with Visio, MS Excel, and MS PowerPoint β’ Ability to visualize desired outcomes and effectively communicate the necessary steps to achieve goals β’ Have previously worked or is currently working as a contractor placed at UHG or one of its subsidiaries or affiliates β’ Agile Certification: Certification as an Agile Product Owner or Agile Leader β’ 5+ years of experience in business analysis, including gathering requirements for enhancements, interfaces, and data mapping. Proficient in using requirements gathering tools and processes and capturing business/interface workflows β’ 5+ years of experience in producing and executing Business User Acceptance Test scripts derived from process gap analysis, business data mapping definitions, and business requirement definitions β’ 3+ years of experience in the health insurance industry β’ 2+ years of experience working with advanced benefit capabilities and techniques in any business setting β’ Proficiency in using Aha! road-mapping software, Rally, or other Agile tools β’ Formal training in product management β’ Familiarity with one or more UHG claims platforms or commercially available claims platforms β’ All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Benefits β’ Comprehensive benefits package β’ Incentive and recognition programs β’ Equity stock purchase β’ 401k contribution Company Overview β’ UnitedHealthcare helps people live healthier lives by simplifying the health care experience. It was founded in 1977, and is headquartered in Minnetonka, Minnesota, USA, with a workforce of 10001+ employees. Its website is Apply tot his job