Job Description
About the position Here at Life Protect 24/7, we provide customers with peace of mind through our personal medical alert services. As a sales advisor, you will receive calls from a variety of customers, this creates an opportunity to share our service that rescues over 5,000 lives every month! Call Center sales representatives are the heartbeat of our culture – enthusiastic representatives of our company and advocates for our clients. Our upbeat call center work culture promotes development and individual training, games, incentives, and opportunities for advancement to help develop and solidify necessary sales skills. Sales representatives will effectively educate others about the importance of our product while bringing integrity and customer satisfaction to every interaction. Building rapport and establishing relationships with our customers is achieved by genuinely listening, identifying needs, communicating with clarity, and providing solutions to their questions and concerns. Requirements • Must be at least 18 years of age • High school diploma or equivalent preferred • Sales experience and/or call center environment experience • Strong communication skills (verbal, written, and interpersonal) • Ability to multitask, prioritize, and manage time • Self manage break times and clock ins • Prolonged Speaking; ability to speak vocally with customers for the duration of shift • Use of a computer/screen and typing for duration of shift • Use of a headset for duration of shift • Type accurately and effectively while simultaneously conversing with customers and working on multiple screens at once • Ability to understand and utilize various written materials while simultaneously navigating multiple screens/fields • Ability to move between scripts based on customer responses • Implement coaching and training sessions • Implement changes to script and/or procedures • Follow instructions during group events and training sessions Benefits • Competitive Pay • Weekly Pay • Paid Training • Unlimited Over-Time • Paid Time Off • Medical, Dental, Vision, AD&D, and Life Insurance • HSA Options • 401k with Company Match • Employee Development Program • Employee Product Discount • Beautiful Call Center Work Space • Convenient access to walking trails and Norfolk Premium Outlets • Remote (Work From Home) / Hybrid available to employees after 6 months based on performance Apply tot his job