Job Description
About the role The AVP, HR Generalist owns the operational backbone of Tidal’s people infrastructure. This role is responsible for payroll, benefits, administrative and facilities operations — ensuring reliability, precision, and scalability as the firm grows rapidly. This is a hands-on, execution-focused role requiring strong process discipline, sound judgment, and the ability to operate calmly in a high-growth environment. The role reports to the SVP, Human Resources and partners closely with the VP HR Business Partner. What you'll do Payroll & Benefits Operations • Own end-to-end payroll and benefits execution • Ensure accuracy, compliance, and timely resolution of issues • Manage vendor relationships, SLAs, and escalation paths • Partner with Finance and Legal on compliance matters Administrative & Facilities Leadership • Lead the administrative team and Facilities Manager • Redesign admin scope to align with business priorities • Oversee office operations, expansions, and build-outs • Ensure facilities and admin functions scale with growth HR Operations & Infrastructure • Build and maintain repeatable HR operational processes • Ensure systems (including Rippling) function reliably • Reduce operational noise and executive involvement People Leadership • Lead and develop admin and HR operations staff • Ensure workloads are balanced and roles are clearly scoped • Drive accountability, precision, and continuous improvement Qualifications • 6+ years of HR experience with payroll and benefits ownership • Experience managing HR operations, admins, or facilities • Strong execution skills and process orientation • Calm, reliable operator in a high-growth environment We are prioritizing candidates who are located within proximity to Chicago, IL; Milwaukee, WI; New York City, NY; and West Palm Beach, FL. Apply tot his job