Job Description
Creatio is one of the fastest-growing enterprise SaaS companies, headquartered in Boston, with a global team of 700 dedicated professionals. With amazing opportunities ahead of us.
We are looking for a Sr. Partner Account Manager who will be responsible for the relationship management of GSIs and strategic partner accounts across the Americas region while ensuring a good pace of acquisition and overall partner’s health, retention, and growth.
The role will report to the VP of Channels, Chad Gailey.
This role is based in North America (Remote).
- Responsibilities
- Building strong partner relationships, serving as a trusted advisor to facilitate the growth of the partnership with GSI partners, and as an important point of contact for partners’ day-to-day needs
- Using strategic thinking and relationship management to drive growth from existing partners and discover upsell opportunities
- Managing renewals of annual agreements
- Performing quarterly business reviews both onsite and remotely
- Delivering satisfied partner relationships that result in references, case studies, and renewals
- Conducting regularly scheduled partner check-in calls to determine how to maximize client satisfaction
- Lead generation process
- Lead the qualification process with the partner
- Sales strategy discussion
- Meeting confirmation and participation with a client
- Tight collaboration with the sales team for the fastest progress
- Deep search in social media and identify/contact potential partners for new business opportunities
- Acquire new target partners and supervise the onboarding provision
- Requirements
- Minimum 8-10+ years of experience in a software/SaaS business-to-business environment with a proven track record of consistent quota over-achievement
- Experience in managing GSI partner accounts, such as: Deloitte, TCS, Infosys
- Excellent interpersonal skills and an ability to build strong relationships with partners
- Strong personal network within the region
- Driven, highly motivated, and passionate about sales
- Professional sales training would be an advantage, but not essential
- Fluent in English — both verbal and written
- Understanding of CRM and BPM applications, experience in executing business solutions
- Proficient in Microsoft Office Suite, particularly in Excel & PowerPoint.
- Strong analytical and problem-solving skills
- Exceptional organizational and communication skills — both verbal and written
- Comfort working in a fast-paced, ever-changing environment
- Successful multi-tasker with the ability to act autonomously
- Ability to identify and focus on their highest-revenue potential partners
- Understand key industry trends and dynamics
- Able to build and maintain lasting relationships with partners
- Strategic thinking
- Self-motivated, with high energy and an engaging level of enthusiasm
- High level of integrity and work ethic
- Result-driven
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