Job Description
Note: The job is a remote job and is open to candidates in USA. TP Malaysia is seeking a Beauty Advisor - Spanish for a 9-month remote contract. The role involves assisting customers with beauty products and providing support through various channels while maintaining brand reputation and customer loyalty.
- Responsibilities
- Assist customers regarding the beauty products
- Provide timely support via multiple channels
- Handle payments and customer data securely
- Protect brand reputation and customer loyalty
- Escalate priority issues when needed
- Collaborate with team to improve support processes
- Skills
- Strong customer service focus
- Active listening & objection handling
- Clear, professional communication
- Emotionally intelligent, calm under pressure
- Open to feedback, fast learner, positive mindset
- Analytical & critical thinking skills
- Typing: 40 WPM, 90% accuracy
- Proficient in MS Windows & Office
- Able to read, write, and speak the required support language
- Company Overview
- We are TP Group. You’ve been calling us Teleperformance for almost 47 years. It was founded in 2018, and is headquartered in Sheridan, Wyoming, USA, with a workforce of 10001+ employees. Its website is https://www.tp.com/en-us/.
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