Salesforce Admin with BA

🌍 Remote, USA 🚀 Full-time 🕐 Posted Recently

Job Description

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Role Overview

The client requires a Systems Analyst to support Salesforce Lightning Experience and Marketing Cloud environments. The role focuses on troubleshooting Salesforce and data integration issues, supporting system enhancements, and coordinating UAT and user adoption across technical and non-technical teams. This position requires strong Salesforce expertise and certification.

Key Responsibilities

Analyze business needs and support planning, design, and implementation of new or enhanced systems

Serve as the subject matter expert for Salesforce Lightning Experience and Marketing Cloud

Troubleshoot ongoing Salesforce technical issues and data integration challenges

Manage User Acceptance Testing (UAT) and support system adoption for functional users

Collaborate with technical and business teams to translate requirements into system solutions

Maintain system documentation, reports, and technical analysis

Manage multiple projects with competing priorities and communicate effectively with stakeholders

Required Skills (with Years)

Salesforce CRM (Lightning Experience)

Salesforce Marketing Cloud

Data analysis and system troubleshooting