Job Description
- The UPS Store is seeking an Instructional Design Specialist to support the knowledge and skill development training programs and materials for The UPS Store franchise network.Requirements
- Provides instructional expertise and recommendations to support trainers and SMEs in the creation and implementation of training programs and materials
- Coordinates with SME and project manager throughout course development to meet goals and objectives
- Develops programs and course curricula for the Franchisee and Center Manager corporate training programs
- Conducts Train-the-Trainer sessions to ensure trainer readiness
- Assesses the effectiveness of training programs and makes data-driven improvements
- Produces instructional materials for various instructional delivery methods
- Gathers data on training needs and learning interventions to integrate the design of training materials and programs
- Writes course content and incorporates relevant graphics
- Collects content for development of training materials to ensure alignment with training and learning development strategies
- Reviews procedures and guidelines for training programs and learning interventions
- Identifies the most recent innovation in the technology of online learning and suggests ways that training projects could be updated or improved
- Collaborates with internal clients and SMEs to assist with the direction and management of projects
- Designs evaluation tools necessary for measuring training and learning intervention effectiveness Benefits
- Visa Sponsorship
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Employee relocation sponsorship
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