Job Description
- Job Description:
- Lead the Email Marketing team and help them do their best work every day.
- Split your time between doing hands-on email work and managing people and projects.
- Build trusting, supportive relationships with our internal teams, Clients, and Trade Allies.
- Help plan email campaigns and make sure they are built the right way from start to finish.
- Improve how the team works by updating old processes and bringing in modern ideas.
- Review how jobs are assigned so the team stays on track and meets deadlines.
- Make long-term plans that help the team grow, including better tools, better data, and better workflows.
- Stay aware of new trends, rules, and privacy needs in email marketing, and help the team stay compliant.
- Support the move toward more automation and AI when it makes our work better and easier.
- Make sure the team follows clear steps that help avoid errors and keep our work high quality.
- Answer questions from Clients and internal partners as a trusted expert in Email Marketing.
- Requirements:
- Hands-on experience working in Salesforce Marketing Cloud (SFMC).
- Strong understanding of how email messages, journeys, and campaigns are built.
- Ability to work with data and use it to guide choices and improvements.
- At least 10 years of experience in Marketing, including Email or Marketing Automation.
- At least 5 years leading people, not just acting as a team lead.
- Strong ability to understand processes and improve them over time.
- SFMC certifications (Email Specialist, Consultant, or Admin) preferred.
- Experience using project tracking tools such as Workfront preferred.
- Background working in an agency or a large corporate environment preferred.
- Experience leading change, improving systems, or helping teams modernize tools or processes preferred.
- Comfort using AI tools (like Copilot) to support writing, planning, and problem-solving preferred.
- Benefits:
- Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
- 401(k) with company match
- Paid vacation, sick, personal and parental leave time
- Paid Volunteer Time: giving back to our communities is important to us
- Employee Recognition Program – convert your recognition points into gift cards
- Employee Assistance Program – offers benefits to help you manage daily responsibilities
- Access to on-demand training courses to advance further in your career
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