Research Associate, Customer Insights

🌍 Remote, USA 🚀 Full-time 🕐 Posted Recently

Job Description

    Job Description:
  • Conduct background research and benchmarking related to project needs
  • Manage research participant recruitment
  • Support design of interview guides and surveys
  • Conduct interviews and field online surveys
  • Produce data summaries and basic reporting
  • Manage project timelines and monitor budgets
  • Collaborate with team colleagues and other cross-functional teams
  • Support efficiency of team operations and project management
    Requirements:
  • Bachelor’s degree in social or behavioral sciences or related field
  • 3+ years of professional work experience developing, designing, and conducting successful customer insights research (qualitative and quantitative) or similar projects
  • 3+ years of experience managing projects, budgets, timelines, and administration for customer insights research or similar projects
  • Experience in survey research software (Alchemer, Qualtrics) and data analysis software (SPSS, R)
  • Proficient with MS Office Applications (Word, PowerPoint, Outlook, Excel)
  • Must be able to pass a background check and drug screening
    Benefits:
  • Flexible workplace arrangements
  • Work-life balance
  • Donation matching
  • Volunteer opportunities
  • Tuition reimbursement
  • Access to professional development resources
  • 401k matching
  • Employee Stock Purchase Plan

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