Job Description
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<p class="MsoNormal"><span lang="EN-GB"><strong>WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! </strong> - </span><span style="mso-ansi-language:EN-US;">Hilton London Met finished a transformational refurbishment in 2022, updating all of our 35 + meeting rooms, public areas, Guest Rooms, Executive Rooms & Suites and four bars and restaurants. WOW, what a game changer this repositioning has been for our team and our clients.</span></p><p class="MsoNormal"><span style="mso-ansi-language:EN-US;">This hotel is one of a kind, boasting 1,100 bedrooms, two ballrooms for up to 1,350 delegates and a huge focus on sustainability with carbon neutral events and a plethora of local partnerships to support our planet and community. We don’t just rely on our shiny new product however, we are on a mission to live and breathe fantastic customer service, with the hotel within the Top #200 hotels in London on TripAdvisor and being awarded Europe’s Leading Conference Hotel, Europe’s Best MICE Hotel and the Conference & Banqueting Team of the Year.</span></p><p class="MsoNormal"><span style="mso-ansi-language:EN-US;"><strong>Fancy taking a closer look? Check out our socials below:</strong></span></p><p class="MsoNormal"><span style="mso-ansi-language:EN-US;"><strong>Instagram: </strong></span><a href="https://www.instagram.com/hiltonlondonmet/?hl=en" target="_blank"><span style="mso-ansi-language:EN-US;">https://www.instagram.com/hiltonlondonmet/?hl=en</span></a><span style="mso-ansi-language:EN-US;"> </span></p><p class="MsoNormal"><span style="mso-ansi-language:EN-US;"><strong>Linkedin: </strong>linkedin.com/company/hilton-london-metrople </span></p><p class="MsoNormal"> </p><p class="MsoNormal"><span style="mso-ansi-language:EN-US;"> <strong>A WORLD OF REWARDS</strong></span></p><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><span style="mso-ansi-language:EN-US;"><strong>Hourly Rate of £</strong></span><span lang="EN-GB"><strong>1</strong></span><span style="mso-ansi-language:EN-US;"><strong>4.79 plus service charge</strong></span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><span style="mso-ansi-language:EN-US;"><strong>Free, healthy</strong> <strong>and high quality</strong> <strong>meals</strong> when on duty</span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><span style="mso-ansi-language:EN-US;"><strong>Grow your Career Personal Development</strong> programmes designed to support you at every step of your career</span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><span style="mso-ansi-language:EN-US;"><strong>A chance to make a difference</strong> through our Corporate Responsibility programmes – Find out what and how we are doing (</span><a href="https://cr.hilton.com/" target="_blank"><span style="mso-ansi-language:EN-US;">https://cr.hilton.com</span></a><span style="mso-ansi-language:EN-US;">)</span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><span style="mso-ansi-language:EN-US;"><strong>Team Member Travel Program:</strong> discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)</span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><span style="mso-ansi-language:EN-US;"><strong>Team Member Referral Program</strong></span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><span style="mso-ansi-language:EN-US;"><strong>Discounted dental and health cover</strong></span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><span style="mso-ansi-language:EN-US;"><strong>High street discounts: </strong>with Perks at Work</span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><span style="mso-ansi-language:EN-US;"><strong>Discounted car park</strong></span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><span style="mso-ansi-language:EN-US;"><strong>Holiday:</strong> 28 days<strong> </strong>including bank holidays (increasing yearly to up to 33 days)</span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><span style="mso-ansi-language:EN-US;"><strong>Modern and inclusive </strong>Team Member’s areas</span></li></ul><p class="MsoNormal"> </p><p class="MsoNormal"><span style="mso-ansi-language:EN-US;"><strong>You will</strong> join the Front Office team, working in the Reception area of the hotel.</span></p><p class="MsoNormal"><span style="mso-ansi-language:EN-US;"><strong>You enjoy</strong> supervising and delivering front office operations smoothly and efficiently, dealing with guests’ queries and complaints, and creating memorable experiences for our guests and colleagues.</span></p><p class="MsoNormal"><span style="mso-ansi-language:EN-US;"><strong>Are you</strong> an ambitious hotelier, with some experience leading a team or ready for your first leadership position? Do you have passion for exceptional customer service, excellent communication, coaching, and problem solving skills? Then this is the job for you!</span></p><p class="MsoNormal"><span style="mso-ansi-language:EN-US;"> </span></p><p class="MsoNormal"><span style="mso-ansi-language:EN-US;"><strong>EVERY JOB MAKES THE STAY.</strong></span></p><p class="MsoNormal"><span style="mso-ansi-language:EN-US;">At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.</span></p><p class="MsoNormal"><span style="mso-ansi-language:EN-US;"><strong>Find out more about all our brands and hotels - </strong></span><a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.hilton.com%2Fen%2Fcorporate%2F&data=05%7C01%7CMaria.Fernandes%40Hilton.com%7C2a5203710e0f47dc1cb008db93513a45%7C660292d2cfd54a3db7a7e8f7ee458a0a%7C0%7C0%7C638265749301167511%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=UE89eq1ugw6sQxrobyrn0Lvfeo5t8if%2Bw11pLoVVGB8%3D&reserved=0" target="_blank"><span style="mso-ansi-language:EN-US;"><strong>Hilton Brands | Global Hospitality Company</strong></span></a></p><p class="MsoNormal"> </p><p class="MsoNormal"><span style="mso-ansi-language:EN-US;"> </span></p><p class="MsoNormal"> </p>
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