Health Information Management Representative

🌍 Remote, USA 🚀 Full-time 🕐 Posted Recently

Job Description

About the position

This position is National Remote. You’ll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges.
Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:30 am - 4:00 pm CST.
We offer 3 weeks of training during normal business hours.

Reviews electronic chart documentation ensuring correct patient, location, and no duplicate information
Processes release of information (ROI) requests
Manages requests for documentation and information
Scans and edits documents in the electronic medical record
Locates, logs, retrieves, files, and delivers medical records stored in various mediums and systems
May train and mentor co-workers
Analyzes documentation and tracks completion to meet regulatory requirements
Promotes principles of health information accuracy, transparency, currency, accessibility, relevancy, and reliability
Work with Microsoft Word, Excel (create, edit, save documents and spreadsheets) and Outlook (email and calendar management)
Other duties as assigned

High School Diploma / GED OR equivalent experience
Must be 18 years of age OR older
1+ year of customer service experience within a healthcare environment
1+ year of Health Information Management (HIM) or Release of Information (ROI) experience
Experience with Microsoft Office products
Ability to work full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 am - 4:00 pm CST

2+ years of customer service experience
EPIC experience
Health Information Management (HIM) experience
Experience working within the health care Industry and with health care insurance
Experience working in a hospital, physician's office or medical clinic setting
Clerical or administrative support background
Experience working in a call center
RHIT or RHIA certification
Knowledge of medical terminology
Experience communicating with patients & staff with various educational & socio-economic backgrounds