Job Description
AI Automation Engineer for Med Spa (Chatbot + CRM + Lead Conversion System)
We are a medical spa looking to build an AI-powered system to automate lead capture, qualification, booking, and follow-up across Instagram, Facebook, website chat, and SMS.
This is not a generic chatbot project. We are building a **production-grade AI concierge and conversion system** that directly impacts revenue.
Project Scope (Phase 1 – MVP)
We need an experienced engineer to build an AI system that can:
1. Lead Intake & Qualification**
Capture and respond to inbound leads from:
Instagram / Facebook DMs
Website chat
SMS
Ask structured questions to identify:
- service interest (Emsculpt, Emsella, IV therapy, skin treatments, PRP)
- client goals
- readiness/timing
- objections
- Output structured data (JSON) for CRM
- 2. Conversion & Booking Engine**
- Guide qualified leads toward consultation booking
- Personalize responses based on user goals and segments (e.g., postpartum, busy professionals)
- Integrate with CRM (GoHighLevel or similar)
- Generate booking links and track status
- 3. Follow-Up Automation**
- Automated follow-ups for:
- uncooked leads
- no-shows
- inactive clients
- Messaging should be short, personalized, and goal-based (not spammy)
- 4. System Requirements**
- LLM integration (OpenAI or similar)
- Backend (FastAPI, Node.js, or equivalent)
- Modular architecture (we will expand this system)
- Logging, error handling, and structured outputs required
- What We Are NOT Looking For
- No-code-only chatbot builders
- Generic "ChatGPT wrapper" solutions
- Overengineered systems with unnecessary infrastructure
What We ARE Looking For**
Strong experience building
AI agents/automation workflows**
- Experience with:
- APIs and integrations
- CRM systems
- structured outputs (JSON)
- Ability to build **simple, reliable, production-ready systems**
- Clear communicator who can explain technical decisions
- Experience with healthcare or wellness businesses
- Experience with lead generation/conversion systems
Project Structure
This will start as a 2–3 week paid MVP project.
- If successful, this can expand into a long-term role building:
- advanced automation
- analytics
- clinical/research workflows
To Apply, Please Include:
1. Examples of AI automation systems or agents you've built
2. Brief explanation of how you would approach this project
3. Your preferred tech stack
4. Any experience with CRM or lead conversion systems
Important
We move fast and prioritize execution over theory.
Weekly deliverables and working demos are required.
If you've built real AI automation systems (not just prototypes), we'd like to talk.
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