Job Description
We are seeking an experienced eCommerce Store Manager to oversee our Amazon store, with additional responsibilities for eBay and Walmart platforms. The ideal candidate will have a strong focus on listing health, inventory management, and customer relations, with a proactive approach to optimizing our online presence.
- Key Responsibilities
- Listing Management
- Ensure optimal listing health across Amazon, eBay, and Walmart.
- Regularly update product listings to enhance visibility and conversion rates.
- Brand & Content Updates
- Create and manage A+ content for brand differentiation.
- Develop and implement meta tags and keyword strategies for improved search rankings.
- Inventory Management
- Monitor inventory levels and coordinate restocking to prevent stockouts and overstock situations.
- Customer Management
- Handle customer inquiries and issues efficiently to ensure high satisfaction levels.
- Manage and respond to product reviews, encouraging positive feedback.
- Reporting
- Analyze sales performance and generate reports to track KPIs and identify areas for improvement.
- Qualifications
- Proven experience in eCommerce management, particularly on Amazon.
- Familiarity with eBay and Walmart is a plus.
- Strong knowledge of listing optimization, keyword research, and content creation.
- Software & Tools
- Proficient in Microsoft Suite and Outlook.
- Experience with Helium10 for keyword research and listing optimization.
- Basic knowledge of Canva for graphic design is required; proficiency in Photoshop is a plus.
- Skills
- Excellent organizational and multitasking abilities.
- Strong analytical skills and attention to detail.
- Effective communication and customer service skills.
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