Job Description
Note: The job is a remote job and is open to candidates in USA. ADT is the #1 smart home security provider in the U.S., dedicated to protecting lives and valuables. The Outbound Sales Representative will engage with potential customers through an automated phone system, verifying contacts and transferring qualified leads to Inbound Sales Specialists.
Responsibilities
- Work in an automated phone system that makes telephone calls to potential customers who respond to various ADT marketing and partner campaigns
- Engage with potential customers and verify each contact meets specified criteria
- Transfer the qualified customer to an Inbound Sales Specialist
- Focused verbal communication
- Use pointed rebuttals to overcome objections
- Demonstrate empathy
- Update call status in the phone system
- Maintain availability to engage with potential customers
- Adhere to company compliance and quality standards
- Have high-speed internet with a minimum of 50Mbps download/25Mbps upload speed and access to the internet solely by ethernet cord
Skills
- Must reside in one of the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, or Wyoming
- High school diploma or GED required
- Basic computer skills required
- Must complete and pass a pre-employment drug/background check
- Focused verbal communication
- Use pointed rebuttals to overcome objections
- Demonstrate empathy
- Update call status in the phone system
- Maintain availability to engage with potential customers
- Adhere to company compliance and quality standards
- High-speed internet with min 50Mbps download/25Mbps upload speed and access to internet solely by ethernet cord
- Excellent communication skills
- Independent worker with experience in a commission-based environment
- Self-starter and motivated by personal goal achievement
- Critical Thinking and Problem-Solving abilities
- Strong listening skills used to conduct needs analysis
- Excellent problem-solving and communication skills
- Strong use of business vocabulary
- Strict adherence to team agendas, policies, and guidelines
- Sales experience preferred
- Over-the-phone call center experience preferred
Benefits
- Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement)
- Paid Time Off
- Paid training
- Employees will earn a training wage of $11/hr + $250 completion bonus during Week 1 of Training.
- Employees access to healthcare benefits
- A 401(k) plan with company match
- Short-term and long-term disability coverage
- Life insurance
- Wellbeing benefits
- Employees accrue up to 120 hours of PTO in their first year.
- 6 paid holidays.
Company Overview
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