Associate Field Service Engineer - Fargo, ND

🌍 Remote, USA 🚀 Full-time 🕐 Posted Recently

Job Description

Beckman Coulter Diagnostics is a global leader in clinical diagnostics, committed to innovating for tangible impact in life sciences and biotechnology. The Associate Field Service Engineer will support client needs by performing troubleshooting, installation, validation, preventative maintenance, and service repair on Beckman Coulter equipment, ensuring excellent service delivery and customer satisfaction.

Responsibilities

Complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment including providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products
Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times
Utilize business systems such as OBI, Sales Force, and SharePoint for Service Call Planning and advancing team goals
Communicate with various levels of internal and external customers, recognizing and addressing their unique needs
Foster collaboration by assisting with the training of newer Field Service Engineers

Skills

Associate degree (prefer technical, biomedical, instrumentation, electrical engineering or related) or equivalent military experience
1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
Ability to travel (providing service in an assigned geography and periodic travel to other areas/overnight)
Must have a valid driver's license with an acceptable driving record
Candidates must be able to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.)
Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time
Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity
1+ years' experience of advanced troubleshooting
Developing relationships with internal and external customers to foster positive partnership and enhance likelihood of customer satisfaction and retention
A technical college major such as biomed, engineering, or related

Benefits

Paid time off
Medical/dental/vision insurance
401(k)

Company Overview

A global leader in advanced diagnostics, Beckman Coulter has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 80 years. It was founded in 1935, and is headquartered in Brea, California, USA, with a workforce of 10001+ employees. Its website is http://www.beckmancoulter.com.

Company H1B Sponsorship

Beckman Coulter Diagnostics has a track record of offering H1B sponsorships, with 34 in 2025, 27 in 2024, 27 in 2023, 38 in 2022, 26 in 2021, 32 in 2020. Please note that this does not guarantee sponsorship for this specific role.

Apply To This Job