Job Description
Note: The job is a remote job and is open to candidates in USA. Pilot.com is a company that provides dedicated finance experts to small businesses, modernizing back-office operations. They are seeking an Associate for their Financial Operations team to assist clients with operational tasks including payroll processing, benefits administration, and compliance support.
Responsibilities
- Execute day-to-day operational tasks for our clients including payroll processing, benefits administration, AP/AR workflows, and equity grant tracking
- Apply operational best practices and support implementation of systems like Gusto, Rippling, Deel, Carta, and Bill.com
- Communicate with clients regularly to provide updates and address their operational needs
- Be part of the world's preeminent operational services tech-enabled firm - a trusted partner for our clients on their most important operational decisions
- Conduct research on operational tools and best practices required for customer service delivery
- Keep operational projects on track with ongoing monitoring and status updates
- Support successful compliance requirements by tracking deadlines and ensuring timely completion
- Execute the strategies to address areas of opportunity within Pilot Financial Operations
- Implement improvements in operational and business KPIs for Financial Operations
- Recommend and drive process improvements to maximize accuracy and efficiency within our offering
Skills
- 1-2 years of relevant operational experience; previous experience in back-office operations, startup operations, or a fast-growing company environment is a plus
- Advanced Excel skills with the ability to swiftly and effectively translate ambiguity into succinct outputs
- Highly detail-oriented with the ability to consume and process large amounts of operational information
- Excellent verbal and written communication skills
- High attention to detail and ability to deliver accurate, high-quality outputs with minimal revisions
- Highly entrepreneurial and able to thrive in an ambiguous, fast-paced, and cross-functional environment
- Systematic thinker and able to carry out rigorous problem-solving as a self-starter
- A proven ability to build strong collaborative working relationships with the immediate team
- Experience with operational tools such as Gusto, Rippling, Bill.com, or similar platforms
- Notion experience a plus
Benefits
- Flexible vacation/time-off policy
- All federal holidays are observed
- Competitive benefits package including wellness benefits such as Spring Health, Headscape, One Medical, Aaptiv and Rightway
- Parental leave for birthing or non-birthing parents – 100% pay for 12 weeks
- 401(k) plan
Company Overview
Apply To This Job