[Remote] Technical Business Analyst

🌍 Remote, USA 🚀 Full-time 🕐 Posted Recently

Job Description

Note: The job is a remote job and is open to candidates in USA. Conduent is a company that delivers mission-critical services and solutions for Fortune 100 companies and governments. They are seeking a Technical Business Analyst to connect people, processes, and technology while supporting system access, troubleshooting issues, and managing equipment inventory.


Responsibilities

  • Gather and analyze business requirements to support system enhancements and operational needs
  • Write and refine user stories; manage and prioritize the product backlog to maximize business value
  • Perform business analysis activities, including documenting requirements and creating project specifications
  • Validate software performance, stability, and interoperability across systems
  • Support Change Requests through SIT, UAT, Client UAT, and production deployment
  • Build a working understanding of departmental processes, systems, and applications to effectively troubleshoot issues
  • Partner with Conduent technical teams to report, diagnose, and resolve technical issues
  • Track and maintain equipment inventory, ensuring all assets are accurately logged
  • Support system updates and coordinate testing with internal and external technical teams
  • Assist with system credential requests for both Conduent and client systems
  • Serve as a liaison between internal teams and the client to resolve network or application issues

Skills

  • Minimum of one year of experience in systems analysis, including writing user stories and refining requirements through team collaboration
  • Experience working directly with staff, product teams, and client teams to support product vision and roadmaps
  • Proficiency with MS Office applications and Visio
  • Strong communication skills
  • Ability to work weekend hours as needed
  • Bachelor's degree in Data Analytics or a related field

Benefits

  • Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
  • Retirement Savings: We will support you as you save for your future.
  • Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
  • Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
  • Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
  • Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
  • Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diverse efforts.

Company Overview

  • Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. It was founded in 1998, and is headquartered in Irvine, California, USA, with a workforce of 10001+ employees. Its website is https://www.conduent.com/.

  • Company H1B Sponsorship

  • Conduent has a track record of offering H1B sponsorships, with 9 in 2025, 14 in 2024, 10 in 2023, 12 in 2022, 8 in 2021, 11 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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