Application Engineer I/II

🌍 Remote, USA 🚀 Full-time 🕐 Posted Recently

Job Description

Greenheck Group is a global leader in air movement and ventilation, known for its commitment to employee growth and development. The Application Engineer provides advanced technical application support, quotes special product designs, and develops training programs for customers while building relationships across the sales channel.

Responsibilities

Aid product support team on moderately complex technical support via phone and e-mail for both internal and external salespeople in the areas of product selection and application
Develop and communicate solutions for unique applications including design and special pricing
Gather information and provide resolution to complex field problems
May include travel for onsite support
Maintain working knowledge of industry codes and standards to determine product needs and requirements
Responsible for highlighting and communicating key selling points of our current products for delivery to our sales teams and customers
Identify opportunities for process improvement and work to implement where applicable
Maintain familiarity with competitor’s products and identify opportunities
Develop, organize and present trainings to internal and external customers both onsite and offsite
Participate in offsite events including planning, set-up, and customer interactions
May participate in industry related associations
May provide mentoring, training, indirect supervision of other team members, or may have direct reports
Build rapport and relationships across rep network and sales channel
May manage moderately complex team projects including determining timelines
Document service calls to record data on product questions and field issues

Skills

0-2 years of relevant work experience in engineering required for I level
3-5 years of relevant work experience in engineering required for II level
2 Year / Associate Degree in engineering or equivalent years of job experience required
4 Year / Bachelor Degree preferred

Benefits

Health & Family Support
Financial Security
Learning & Development
Rewards & Recognition
Wellbeing & Mental Health
Work-Life Balance
Fun Perks

Company Overview

Greenheck Group manufactures commercial air movement, control, and conditioning equipment. It was founded in 1947, and is headquartered in Schofield, Wisconsin, USA, with a workforce of 5001-10000 employees. Its website is https://www.greenheckgroup.com.

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