Job Description
Overview
Are you good at talking to people? We're looking for a Telemarketer to join our team and help us reach our goals. In this role, you'll make marketing calls and build strong relationships with customers.
- What We Need
- Great at talking to people
- Friendly and good at answering customer questions
- Comfortable talking about our products and services over the phone
- Willing to help the company grow by finding new customers
- Your Tasks
- Call potential and current customers to tell them about our products or services.
- Answer questions from customers and give them information.
- Find out what customers need and do conference calls and fixed meetings.
- Work with the sales team by passing on good leads.
- Keep our customer database updated.
- Process orders quickly and correctly.
- Handle customer complaints to keep our company's good reputation.
- Work hard to meet your sales goals and set up future sales.
- Keep detailed records of your calls and sales.
- What We're Looking For
- Experience in telemarketing or customer service
- A history of meeting target goals, especially over the phone
- Good at using computers and phone systems
- Able to learn about our products and explain them to customers
- Speak English and one or more of these languages: Hindi, Telugu, Kannada, Tamil, Bengali, Marathi, or Gujarati
- Friendly and able to stay calm when facing rejection
- Good at negotiating and solving customer problems
Work Schedule
Working Days: Monday to Saturday
Working Hours: 10:00 AM to 7:00 PM
- Monthly Targets
- 108 conference calls per month
- 36 meetings per month
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