Job Description
Note: The job is a remote job and is open to candidates in USA. MeridianLink is seeking an Implementation Analyst to provide project management and configuration services to customers. The role involves leading the full implementation lifecycle for client deployments and managing client expectations while educating them on software capabilities.
- Responsibilities
- A thorough understanding of MeridianLink’ s licensed software and its capabilities to educate and provide best practice recommendations to clients
- Expected to be responsible for client innovation and leadership in developing and implementing initiatives that support clients’ goals and objectives
- Client onboarding activities including core connectivity and third-party integrations while facilitating interactions between clients and other MeridianLink departments
- Manage internal and external stakeholder communications and expectations through deployment cycle with a focus on driving project resources toward project completion while providing the highest level of proactive and responsive client service in response to and in anticipation of client questions and requests
- Expected to adhere to project resources meet expected timelines and organize tasks to maximize productivity and utilization
- Proactively identify issues and facilitate sensible resolutions before they become an escalation item
- Skills
- Bachelor's Degree and 2-4 years of relevant experience
- Strong proficiency in working with Microsoft Systems
- Teamwork attitude, flexibility, and ability to manage different responsibilities and priorities at the same time
- Effective presentation skills demonstrated by comfort in speaking to groups remotely
- Excellent verbal and written communication skills
- Knowledge of customer service principles and practices
- Strong organization skills and ability to manage multiple projects simultaneously
- Company Overview
- MeridianLink is a digital lending platform that helps financial institutions through a configurable platform. It was founded in 1998, and is headquartered in Costa Mesa, California, USA, with a workforce of 501-1000 employees. Its website is https://www.meridianlink.com.
- Company H1B Sponsorship
- MeridianLink has a track record of offering H1B sponsorships, with 14 in 2025, 5 in 2024, 1 in 2023, 12 in 2022, 11 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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