Join an early-stage startup.
Accelerate economic opportunity.

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Lifecycle Marketing - 1st hire, build with AI

๐ŸŒ Remote, USA ๐Ÿš€ Full-time ๐Ÿ• Posted Recently

Job Description

Join an early-stage startup.
Accelerate economic opportunity.

Join us as our 1st Lifecycle Marketer! You will:

  • Own lifecycle strategy and execution across email, push, and in-app โ€” from onboarding through reactivation

  • Pioneer AI-native workflows and tooling to build marketing systems that are faster, smarter, and more personalized than what's possible with traditional approaches

  • Operate independently, drive clarity where it doesn't exist, and shape a function from the ground up

About us

  • Kovo is expanding access to financial tools for people historically excluded from the traditional credit system. We believe everyone deserves the opportunity for economic independence, and weโ€™re building products that help people establish financial identity and unlock opportunity.

  • Over the past three years, Kovo has grown revenue 20x while maintaining exceptional capital efficiency. We rank above the 99th percentile in revenue-per-employee benchmarks, reflecting the leverage of a small, high-performing team.

  • The team combines the ambition of a venture-scale company with the discipline of a profitable business. We reached positive free cash flow early in our lifecycle, allowing us to grow with less dilution and focus on building for the long term.

  • Kovo is backed by Inspired Capital and Homebrew, along with founders and leaders from Plaid, Column, Ramp, Affirm, Cash App, NerdWallet, Alloy, MoonPay, Uber, Etsy, LendingClub, and more. Weโ€™re looking for exceptional people to help us scale the company another 20x and beyond.

Why you might be excited about us

  • Direct impact on millions of peopleโ€™s ability to access credit

  • High ownership with minimal bureaucracy

  • Speed, learning, and impact are core values

Why you might not be excited about us

  • Roles and priorities evolve quickly

  • Some systems and processes are still being built

  • The pace of execution and career growth is intense (not optimized for work-life balance)

What you'll do

  • Own and evolve Kovoโ€™s lifecycle marketing strategy across email, push notifications, and in-app messaging.

  • Audit and optimize existing lifecycle programs, identifying opportunities to improve activation, engagement, retention, and long-term customer value.

  • Design and scale event-driven lifecycle programs to support personalized, behavioral-triggered messaging.

  • Build and maintain a modular email design system/library, leveraging AI tools to increase speed and quality.

  • Partner with Product and Data to ensure lifecycle messaging is tightly integrated with product events and user behavior.

  • Own conversion rate optimization: define the experimentation framework, prioritize and sequence tests across lifecycle messaging and web conversion flows, and document learnings.

  • Explore and implement AI-powered workflows and proactive messaging agents to improve personalization, cross-sell, and product discovery. We believe AI fundamentally changes what a small lifecycle team can do - you'll have the mandate and resources to prove that out.

  • Define lifecycle KPIs and continuously optimize for measurable performance improvements.

About you

  • 4+ years or equivalent depth of experience owning lifecycle or CRM marketing in a high-growth environment.

  • Comfortable working with event-driven systems and product analytics tools.

  • Think in terms of behavioral triggers, segmentation, and measurable incremental impact - not just campaign sends.

  • Highly autonomous and thrive with high ownership in a small, fast-moving remote team.

  • Technically curious: comfortable with HTML-based email systems, component-driven frameworks, and willing to learn fast.

  • Have a builder's mindset toward AI: you see it as a core capability, not a buzzword, and you're eager to push the boundaries of what lifecycle marketing can look like when AI is deeply embedded in the workflow.

  • Bonus: Managed or contributed to marketing automation migrations or major tooling evolutions.

  • Bonus: Intermediate SQL proficiency.

Apply Now

 

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