Job Description
Liberty FCU, a full-service credit union, is currently seeking a Mortgage Lending Sales Manager to join the team in the Louisville area. Significant mortgage loan origination and proven leadership/managerial skills are required. This could be a producing or non-producing manager role depending on experience and situation. If interested, please proceed by clicking Apply.
Duties and responsibilities include but are not limited to the following:
Responsible for supporting the RVP of Mortgage Sales to effectively support and grow mortgage volume in the area.
Recruit and assist in the hiring process to continue to build our team.
Implement, manage and track goals for the individuals in the sales team.
Mentor, monitor and coach sales staff to build referral network and meet sales goals.
Provide guidance to sales staff regarding goals, service, procedures, and products.
Work with the RVP of Mortgage Sales to forecast monthly/annual production volumes and goals. Develop, recommend for approval, and implement strategy for achieving production goals.
Provide assistance in resolving member problems and concerns.
Facilitate credit union employee mortgage loans.
Continually build new business and member relations by representing and promoting the credit union at external functions while maintaining a positive and professional image.
Conduct research, analyze, and make recommendations for product enhancements and new mortgage programs.
Keep the RVP of Mortgage Sales informed of mortgage origination activities, needs, and issues. Prepare and submit applicable loan reports.
Conduct annual performance evaluations for direct reports.
Provide exceptional member service.
Qualifications:
Minimum 5 years of previous mortgage loan origination experience.
Minimum 3 years in a leadership or managerial role leading a sales team.
NMLS licensing and continuing education is required.
Working knowledge of conventional and government loan programs.
Experience with CRM and LOS system preferred.
Excellent time management skills, as well as verbal and written communication skills.
Utilize automated UW systems, LOS system, email and other technologies to issue point of sales approvals, lock-ins, and for customer service and follow up purposes.
Must adhere to all company procedures, policies and state/federal laws.
Must be able to achieve all aspects of job performance while adhering to the company Mission, Vision and Values.
Must have the ability to pass a background check and a pre-employment drug screening.
Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.
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