Job Description
Invest in your future with this career-defining role as a Office Scheduler! This is an exciting Remote opportunity with an immediate start. This position requires a strong and diverse skillset in relevant areas to drive success. In recognition of your expertise, this position offers a salary of a competitive salary.
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Company OverviewVisiting Angels is a national, private duty network of home care agencies. We are proud to be the nation's leading provider of non-medical senior home care services. Our Angels provide in-home care, respite care, senior personal care, elderly care, companion care, and elder care services.
Work Location: This is a remote part-time contractor position. FLEXIBLE work environment and hours. 1-3 days/week. Day shifts.
Primary Responsibility: This role will primarily assist during business hours scheduling client/team member shifts, and potentially On-Call rotations, if desired.
Additional Details: Assistance is needed with day shift scheduling as needed. This role will assist the office team via picking up available day shifts and working with clients/employees to schedule shifts AND/OR capturing notes for the office team to handle after shift.
Job Summary
This is a fast-paced scheduling position that requires problem solving skills and the ability to create win-win solutions. Prior experience scheduling in Home/Healthcare highly desired.
Responsibilities and Duties
 Strong customer service skills
 Scheduling employee shifts
 Managing caregivers
 On-Call Shifts: Option to assist with after hours support if desired.
 Nice to have, but not required: Able to serve as emergency/backup caregiver e.g. CNA. (Local applicants only)
 Answering the telephones in a timely and professional manner.
 Handling client issues and requests
Qualifications and Skills
 Required: 2+ years experience working with staffing/scheduling tools.
 Preferred: Experience with ClearCare scheduling software.
 Preferred: Current or former CNA.
 Preferred: Prior experience scheduling in fast paced environment
 Background/ Experience in Caregiver Role
 Proven customer service experience
 Able to respond to clients/team members within 15 minutes.
 Proficient with Microsoft Office Word, Excel and Powerpoint.
 Some post-high school education, 2-4 Year Degree preferred.
 Not required, nice to have: Some medical billing or process documentation experience. Apply Job!
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We Encourage You to Apply!
Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
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