Job Description
About the position
- Responsibilities
- Guides and facilitates cross-functional team members in the implementation, management, and oversight of fraud risk management workstreams, projects and solutions.
- Applies subject matter expertise of fraud risk management requirements, policies, laws, and regulations to influence business strategies and solutions.
- Contributes to the execution of risk assessments with business partners and the lines of business to resolve impact and solutions.
- Identifies operational inefficiencies and emerging fraud management risks, compliance, and control issues in the operating environment, implementing action plans to mitigate business impact.
- Provides guidance to functional areas within Enterprise Fraud Management on regulatory requirements and requests.
- Manages and responds to regulatory requirements and requests, ensuring the execution of conduct examinations.
- Periodically briefs executive management on enterprise projects and initiatives that may impact fraud risk.
- Serves as a mentor to peers and team members for assigned area of responsibility.
- Develops and implements training plans tied to fraud risk management through understanding of regulatory and industry trends.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
- Requirements
- Bachelor's Degree OR 4 years of related experience may be substituted in lieu of degree.
- 6 years of operations experience in a relevant functional area including financial services, Fraud, AML, compliance, risk, audit, or third party risk management.
- 4 years of fraud, compliance, risk, audit, or regulatory related experience with accountability for projects, programs, processes, or policies.
- Proven knowledge of relevant laws, regulatory, compliance, industry regulations and regulatory data sources.
- Demonstrated analytical, organizational, and problem-solving abilities with high attention to detail.
- Strong communication skills with the ability to collaborate and execute among cross-functional teams.
- Nice-to-haves
- Strong knowledge in product Policy areas including Identity Theft controls, ACH/Zelle network rules, Check fraud management, Credit Card and Debit Card Payment card rules.
- Implements data-driven methodologies across multiple channels to optimize end user experiences.
- Develops best-in-class practices, tools, and processes to collect data and inform product decisions.
- Collaborates with Digital or Technology product managers and other stakeholders.
- Benefits
- Comprehensive medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program with paid holidays plus 16 paid volunteer hours
- Various wellness programs
- Career path planning and continuing education assistance
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