Job Description
American Express is a well-established company focused on innovation and customer service. They are seeking an AI Engineer I to contribute to the development of agentic AI systems that operate on real financial data, collaborating with experienced engineers and product teams to design and implement AI-powered features.
Responsibilities
- Contribute to the design and implementation of LLM-powered and agentic product features
- Build and extend agentic AI workflows that reason over context, call tools, and perform actions under guidance from senior engineers
- Help implement and maintain retrieval-augmented generation (RAG) pipelines over financial data, with an emphasis on correctness and safety
- Contribute to shared AI infrastructure such as LLM services, orchestration components, and evaluation or monitoring tooling
- Participate in operating AI systems in production, including monitoring, debugging, and improving reliability and performance
- Collaborate closely with product and design partners, learning to translate customer needs into technical solutions
Skills
- 1+ years of professional software engineering experience
- Some hands-on experience building or contributing to AI-powered features, LLM-based applications, or applied ML systems (professional or project-based)
- Solid engineering fundamentals in at least one backend language (Python, Go, or TypeScript)
- Familiarity with APIs, basic cloud concepts, and modern development practices
- Interest in agentic AI systems, autonomy, and AI-assisted development workflows
- Willingness to learn, take feedback, and grow technical ownership over time
- Comfort working in collaborative, cross-functional teams
- A strong customer mindset and curiosity about real-world problem solving
- Exposure to LLM tooling, prompt engineering, RAG, or agent frameworks through work, coursework, or personal projects
- Internship or early-career experience in fintech or other regulated environments
- Contributions to open-source projects, hackathons, or side projects related to AI or developer tooling
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Company Overview
Company H1B Sponsorship
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