Job Description
Title: Contract: Benefits Specialist
Location: Fort Worth United States
Job Description:
Why GM Financial
GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. At GM Financial, our team members define and shape our culture- an environment that welcomes new ideas, fosters integrity and creates a sense of community and belonging. Here we do more than work- we thrive.
Our Purpose: We pioneer the innovations that move and connect people to what matters
Contract role:
About the role:
Benefits Administration & Operations
Administer employee benefit programs including medical, dental, vision, life, disability, leave, and retirement plans
Process enrollments, life events, eligibility changes, and terminations across HR and vendor systems
Support annual open enrollment activities, including testing, coordination, and employee support
Maintain accurate benefits records, documentation, and system configurations
Employee & HR Support
Serve as a primary contact for employee benefits inquiries, providing timely and accurate responses
Partner with People Services / HR Connection teams to resolve complex benefits issues and escalations
Assist with benefits communications, including FAQs, intranet content, and job aids
Support education efforts to help employees understand plan options and maximize benefits value
Compliance & Documentation
Assist with compliance activities related to ACA, ERISA, HIPAA, COBRA, and other applicable regulations
Support annual filings, audits, and data requests
Ensure plan documentation, summaries, and notices are up to date and properly distributed
Partner with Legal, Payroll, and Finance as needed to support compliance requirements
Vendor & Partner Coordination
Liaise with benefit vendors and brokers to resolve eligibility, billing, and claims issues
Support vendor data exchanges, reconciliations, and issue resolution
Assist with preparation for renewals, and service reviews
Data, Reporting & Continuous Improvement
Run routine benefits reports and perform basic data validation and reconciliations
Support analysis of enrollment, utilization, and cost trends
Identify opportunities to improve processes, controls, and employee experience
Contribute to documentation, standard operating procedures, and knowledge base content
The ideal candidate:
Working knowledge of benefits programs and core compliance requirements
Experience supporting open enrollment and year-round benefits lifecycle activities
Strong attention to detail and ability to manage sensitive data
Proficiency with HRIS and benefits administration systems
Preferred
Experience with multi-state or global benefits administration
Familiarity with ACA reporting, COBRA administration, and leave programs
Benefits-related certifications (CEBS, PHR, SHRM-CP) a plus
Experience
4-6 years of experience in benefits administration or HR operations
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.
Compensation: Competitive pay
Work Life Balance: Flexible hybrid work environment, 2-days a week in office
Apply Now
Apply Now