Job Description
About the position The Multi-Line Claim Consultant (BI) position at CCMSI is a remote role focused on handling bodily injury claims for a specific client account within Florida. This full-time position requires a Florida adjuster's license and involves investigating, evaluating, and adjusting multi-line claims while ensuring compliance with corporate and state standards. The role offers a competitive salary and is part of a supportive work environment that emphasizes employee development and satisfaction. Responsibilities • Investigate, evaluate, and adjust assigned multi-line claims, including bodily injury, commercial property, and first-party claims. • Establish and recommend reserves within authority limits, accurately document claim files, and update reserves as needed. • Authorize and manage claim payments, adhering to established authority levels, corporate procedures, and industry standards. • Conduct complex negotiations to resolve claims, including disputed invoices, and reach settlements in line with corporate and client standards. • Assess and pursue subrogation opportunities and oversee claims sent to outside vendors (legal, surveillance, case management). • Attend mediations, hearings, and conferences as needed, and actively participate in client communication throughout the claim process. • Provide comprehensive reports with a focus on detail and accuracy on all status reports to the client. • Collaborate on claim reviews and client training sessions, contributing insights to improve claim handling and client satisfaction. Requirements • Minimum of 5 years of experience adjusting bodily injury claims, with multi-line claim handling experience required. • Strong analytical skills, with the ability to quickly assess data and make sound decisions. • Excellent verbal and written communication abilities, able to clearly convey complex information to clients and stakeholders. • High level of empathy and professionalism when working with claimants and those impacted by losses. • Strong ethical judgment and the ability to remain objective and impartial during claim evaluations. • Exceptional organizational skills, attention to detail, and the ability to prioritize tasks efficiently. • Proficiency with claims management tools, data analysis, and client interaction platforms. • Knowledge of insurance policies and relevant legal guidelines. • High school diploma or equivalent is required; advanced training or education in insurance is a plus. • Must hold a Florida adjuster's license. Benefits • Medical • Dental • Vision • Life Insurance • Critical Illness • Short and Long Term Disability • 401K • Employee Stock Ownership Program (ESOP) • 4 weeks of paid time off in the first year • 10 paid holidays Apply tot his job