Job Description
Inspire health. Serve with compassion. Be the difference.
Job Summary
Maintains days outstanding at or below established organization standards. Performs duties of billing, collection, customer service, and/or support service in a timely accurate manner. Maintains public relations with patients and third party payors in accordance with company excellence.
- Essential Functions
- All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.
- Performs duties related to billing, collection, customer services and support services.
- Maintains and fosters effective public relations with patient and public in accordance with service excellence.
- Identifies trends and communicates problems to management.
- Maintains established policies and procedures, objectives, quality assurance program and safety standards.
- Performs other duties as assigned.
- Supervisory/Management Responsibilities
- This is a non-management job that will report to a supervisor, manager, director or executive.
- Minimum Requirements
- Education - High School diploma or equivalent OR post-high school diploma/highest degree earned
- Experience - Two (2) years of billing, collections and/or customer service experience.
- In Lieu Of
- NA
- Required Certifications, Registrations, Licenses
- NA
- Knowledge, Skills And Abilities
- Completes billing and collections training related to Medicare, Medicaid and other insurance.
- Maintains professional growth and development through seminars, workshops, in-service meetings, current literature and professional affiliations to keep abreast of latest trends in field of expertise.
- Familiarity with medical terminology, ICD9 and CPT code training.
- Customer service skills preferred
Work Shift
Day (United States of America)
Location
Patewood Outpt Ctr/Med Offices
Facility
7001 Corporate
Department
70019012 Patient Account Services
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
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Apply Now