Job Description
Client Services & Administrative Coordinator (Fully Remote, Part-Time)
Work with Willow has partnered with a client that is seeking a reliable, highly organized Client Services & Administrative Coordinator to support administrative and client-facing operations across two growing mental health and coaching organizations.
This role combines client communication, scheduling, and intake coordination with behind-the-scenes administrative support. Ideal for someone who is detail-oriented, proactive, and comfortable speaking with clients in a professional, supportive manner.
- Key Responsibilities
- Serve as first point of contact for prospective clients (phone/email)
- Explain services, pricing, and onboarding process clearly
- Schedule appointments and follow up with inquiries
- Send and manage onboarding documentation
- Maintain organized client tracking systems (Google Sheets/Excel)
- Support administrative workflows, records processing, and EHR documentation
- Assist with internal operations and special projects
- Qualifications
- 6+ months administrative experience in healthcare, mental health, or wellness
- Experience with EHR/EMR systems
- Familiarity with HIPAA and handling confidential information
- Strong communication, organization, and attention to detail
- Proficiency with Google Workspace (Docs, Sheets, Drive)
- Comfortable working independently in a remote environment
- Schedule & Location
- Part-time (20–28 hours per week to start)
- Monday–Thursday, standard business hours
- Fully remote (U.S.-based candidates only)
- Compensation
- $21–$24 per hour (based on experience)
- Benefits
- 401(k) with company match
- Paid sick time, vacation, and holidays
- Eligibility for medical, dental, and vision benefits at 30+ hours
Growth Opportunity
This role offers the potential for expanded responsibilities, increased hours (including full-time), and career growth as the organization continues to expand.
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