Job Description
CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States. we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County. We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market. If you are a partner company, please submit resumes with contact information of your own W2 Consultants only . Submitted consultants are expected to have excellent communication skills. Roles/Responsibilities: Gather, analyze, and document user requirements, business processes, and problems to automate or improve existing systems; elicit and document business needs for new systems. Translate requirements into user stories. Analyze program policies and procedures to determine their effect on automated systems and system functional areas. Performs quality assurance (QA) of user stories, ensuring that all acceptance criteria and non-functional requirements have been met Plans and prepares training materials for both internal and external users and helps to conduct training sessions covering assigned systems. Identify opportunities for improving business processes through automation and assist in the preparation of proposals to develop new systems. Assist with reviewing and preparing complex project management deliverables such as project charters, project plans, test plans, and risk management plans. Consult on the analysis of an application, troubleshoots system problems, and recommend solutions. Experience in business analysis and quality assurance for licensing systems, particularly within Texas state licensing agencies. Deep understanding of the license life cycle, including new license application and management processes. Skilled in creating detailed user stories, defining acceptance criteria, and performing manual testing, including mobile application testing. Ability to gather and document mobile requirements and design wireframes to ensure intuitive and user-friendly interfaces. Strong capability to interact with end users for requirement validation and solution feedback. Provide quality assurance consultation to projects, assignments, or special initiatives. Develop and review test cases; process change requests; and manage a project's scope, acceptance, installation, and deployment. Maintain assigned business relationships with vendors, seek best value for new and renewing technologies, and review and approve monthly and annual invoices. Follow all TDA policies and procedures. Perform other duties as assigned. Mandatory Skills: Experience with Agile methodologies, user story creation, working as part of an Agile team, participating in all Agile ceremonies, and leading Refinement and Sprint planning sessions. -8 years Experience using Azure Dev Ops, Jira, or similar Performs highly complex (senior level) business analysis work. - 8 years Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. - 8 years Employees at this level may: Coordinate the analysis of program policies and procedures to determine their effect on automated systems and system functional areas. - 8 years Coordinate with outside vendors and contractors to complete projects and service requests; and defines, assigns, - 8 years Identify opportunities to improve business processes through automation and help prepare proposals to develop new systems. Consult on the analysis of an application, troubleshoots system problems, and implements solutions. - 8 years Provide complex quality assurance consultation to, or oversight of, projects, assignments, or special initiatives. - 8 years Review complex project deliverables such as charters, design documentation, test plans, and risk assessment plans; and provide comments and suggestions to document owners. - 8 years Develop training curricula and conduct formal training sessions covering assigned systems modules. Develop the design and/or
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