Job Description
Mitsubishi HC Capital America, Inc. is seeking a Collections Analyst to manage timely collection follow-ups on past due accounts. The role involves negotiating resolutions, working with customers to resolve account discrepancies, and providing management with monthly reporting on aging receivables.
Responsibilities
- Responsible for collection follow up on 1-90 day delinquent accounts via phone, letter and e-mail
- Negotiate short term resolutions on past due balances
- Send out demand and default letters as needed
- Work with Customers on account reconciliations and resolving any outstanding account issues
- Provide management monthly reporting as it relates to aging receivables
- Provide primary backup for Customer Service area
- Works Collection Queue and Active Past due Reports
- Work with Internal Personnel and our Vendors on past due Accounts and Customer Issues
- Work with Customer on discrepancies on account and managing the corrections with other departments
Skills
- Collections experience in leasing atmosphere
- Working knowledge of MS Word, Excel
- Good understanding of basic collection techniques
- Ability to manage multiple tasks and work under time pressures
- Bachelor's Degree preferred or equivalent experience
- Minimum 1-3 years collection experience
Benefits
- Medical, Dental, and vision plans
- 401(k) and matching
- Paid Time Off
- Company Paid Life Insurance
- Employee Assistance Program
- Training and Development Opportunities
- Employee Discounts
Company Overview
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