Commercial Secretary / Sales Support (ITALIAN – Advanced CRM) - Contract to Hire

🌍 Remote, USA 🚀 Full-time 🕐 Posted Recently

Job Description

We are a structured, profitable fintech company, active in the development and sale of digital solutions in the financial and trading sector.

As we move into a phase of consolidation and scalability, we are looking for a freelance Commercial Secretary / Sales Support to work closely with our commercial team on a long-term basis.

This is not a traditional secretary role and not just appointment setting.

Main Responsibilities

Outbound and inbound calls to schedule commercial appointments

Phone, email, and messaging follow-ups with prospects and clients

Sending and managing commercial offers

Daily use and updating of advanced CRM systems (complex pipelines, not basic tools)

Operational support to the sales team

Participation in daily coordination meetings

Required Experience

Native Italian speaker (mandatory)

Proven experience in a commercial / sales support role

Strong confidence on the phone (no fear of calling)

Previous hands-on experience with complex CRM platforms

Ability to manage follow-ups, pipelines, and tasks independently

Fast learner, able to reach operational autonomy quickly

Availability for a freelance / independent contractor collaboration (VAT / self-employed)

Nice to Have

Familiarity with trading or financial terminology

Experience in fintech, digital services, or high-ticket sales environments

Workload

Approximately 6 hours per day

Flexible schedule within the day

Ongoing, long-term collaboration

What We Offer

A solid, well-organized, and profitable company

Initial training and onboarding

Clear processes and structured workflows

Opportunity to become a stable part of the commercial team

We are looking for someone who thinks and operates as an integrated member of the sales team, not as a generic administrative assistant.

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