Job Description
Corporate Communications Manager - Marketing & Comm (U.S. Remote)
Position Overview
The Corporate Communications Manager oversees all internal and external communications to ensure clear, consistent, and brand-aligned messaging. This role oversees communications activities ranging from media relations and PR to internal and change management communications, alongside managing a Brand Communications Specialist. This role is solely responsible for internal brand perception by managing the intranet, internal communications, change management communications and brand materials.
Key Responsibilities
- Corporate Communications Strategy and Messaging
- * Develop a long-term, integrated communications strategy aligned with organizational goals, brand positioning, and executive priorities.
- Establish annual and quarterly communication roadmaps that support major business initiatives, product launches, organizational changes, and cultural priorities.
- Identify communication risks, opportunities, and narrative gaps, and proactively address them through targeted messaging initiatives.
- Develop and maintain company-wide message frameworks, including mission-aligned narratives, positioning statements, and storytelling pillars.
- Internal Communications
- * Develop internal communications strategy including newsletters, announcements, and employee updates.
- Manage intranet content, ensuring relevance and usability.
- Partner with HR and leadership on major internal initiatives and messaging.
- Develop change management communications to facilitate change adoption.
- Create branded internal documents such as Annual Reports, executive presentations, sales slides, and more.
- Collaborate with Human Resources and the executive leadership team to oversee and execute company townhalls.
Qualifications
- Education & Experience
- * Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field; Master's degree preferred.
- 6-10+ years of progressive experience in corporate communications, public relations, internal communications, or related fields.
- Demonstrated experience managing both internal and external communications for a multi-department or enterprise-level organization.
- Proven experience developing integrated communication strategies and managing messaging for executive and organizational initiatives.
- Strong background in change management communications and/or employee-facing communications.
- Experience managing or mentoring communications team members or specialists.
- Prior experience building and maintaining corporate narratives, messaging frameworks, and brand-aligned content.
- Experience working cross-functionally with HR, executive leadership, Marketing, and operational teams.
- Technical Skills
- * Proficiency with content management systems (e.g., SharePoint, Confluence) for intranet management.
- Strong writing, editing, and storytelling skills with the ability to adapt tone for different audiences.
- Familiarity with PR tools, media monitoring platforms, and communication analytics dashboards.
- Knowledge of brand governance principles and experience producing branded presentations and internal materials.
- Ability to analyze communication performance metrics and apply insights to improve engagement.
Key Competencies
- Strategic Communications Leadership
- * Ability to develop comprehensive communication strategies that support organizational objectives, executive priorities, and brand positioning.
- Strong sense for narrative development, key message creation, and long-term communications planning.
- Internal Communications Expertise
- * Skilled at crafting clear, engaging, and timely internal content, from employee newsletters to organizational announcements.
- Ability to translate complex business updates into accessible, employee-friendly messaging.
- Deep understanding of change management communication best practices.
- Cross-Functional Collaboration
- * Excellent stakeholder management skills, with experience partnering closely with HR, senior leadership, Marketing, and operational teams.
- Ability to balance competing priorities while maintaining alignment across departments.
- Writing & Content Development
- * Exceptional command of written communication, editing, and storytelling.
- Ability to produce polished executive presentations, reports, and brand-aligned internal assets.
- Brand Stewardship
- * Strong understanding of brand identity and the ability to enforce consistent messaging across departments.
- Skilled in maintaining brand materials, templates, and communications standards.
- Project & Program Management
- * Highly organized with the ability to manage multiple company-wide communication initiatives simultaneously.
- Skilled in planning communication roadmaps, timelines, and execution workflows.
- Analytical & Insight-Driven
- * Ability to measure communication effectiveness using dashboards, analytics, and engagement metrics.
- Demonstrated skill in identifying gaps, risks, and opportunities through data.
- Adaptability & Problem-Solving
- * Ability to remain calm and composed with navigating sensitive, complex topics and/or tight timeframes.
- Ability to navigate change, shifting priorities, and sensitive communication challenges with sound judgment.
- Resourceful and proactive in responding to communication needs across the organization.
- Key Performance Indicators (KPIs)
- * Brand Consistency Compliance: Quality score across departmental materials.
- Internal Engagement Rate: Newsletter open/click metrics, intranet activity.
- Brand Alignment Score: Compliance rate with brand standards.
- Employee Engagement: Positive employee sentiment
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