Customer Service Representative - Bilingual

Job title: Customer Service Representative - Bilingual in Lancaster, TX at Uline
Company: Uline
Job description: Bilingual Customer Service RepresentativePay from $25 to $29 per hour with significant growth and earning potential!Includes $2 Shift DifferentialTexas Branch2600 Rental Car Drive, DFW Airport, TX 75261Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.Better together! This position is on-site, and we are looking for people who share our passion.Hours: Training Shift is Monday - Friday, 8:30 AM to 5 PM - after training, your shift will be Monday - Friday, 12:30 PM to 9 PM.Position ResponsibilitiesProcess customer orders and inquiries in a collaborative call center using world-class technology.Communicate with customers over phone, email and chat.Help customers navigate Uline's website and online ordering.Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.Minimum RequirementsHigh school diploma or equivalent. Bachelor's degree preferred.Prior customer service experience is a plus, but we’ll train you to provide legendary service for our customers!Bilingual (English / Spanish) - fluent in both verbal and written forms.BenefitsComplete health insurance coverage and 401(k) with 6% employer match that starts day one!Multiple bonus programs.Paid holidays and generous paid time off.Tuition Assistance Program that covers professional continuing education.Employee PerksBest-in-class, clean, modern facilities.First-class fitness center and beautifully maintained walking paths.About UlineUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.Uline is a drug-free workplace.EEO/AA Employer/Vet/Disabled#LI-JM3#LI-TX001(#IN-TXCS)
Expected salary: $25 - 29 per hour
Location: Lancaster, TX
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