Data Center Technician

🌍 Remote, USA 🚀 Full-time 🕐 Posted Recently

Job Description

DigitalOcean is a cutting-edge technology company focused on simplifying cloud services. They are seeking a Data Center Technician to maintain and grow the physical infrastructure of their cloud, supporting engineers with on-site deployments and troubleshooting hardware and network issues.

Responsibilities

Supporting data center engineers with on-site physical deployments
Racking, stacking, and cabling servers, power distribution units, and switches under the guidance of data center engineers
Replacement of server components such as CPU, RAM, drives and boards
Submitting RMA to equipment manufacturers, shipping and receiving gear to and from remote locations and vendors
Work through assigned tickets and work requests effectively, performs basic diagnosis and repairs to hardware in line with internal SLAs
Assists data center engineers in debugging network, hardware, and Linux OS-related issues
Assists with asset management, tracks and monitors data center hardware and component inventory

Skills

Hands-on experience with servers, hardware, and networking
Passionate about data center hardware and infrastructure
Interest in networking, hardware, and Linux OS
Excellent verbal and written communication skills
Collaborative nature and a friendly can-do attitude
A strong desire and aptitude for solving problems
A valid driver's license (must be comfortable with driving)
Willing to receive guidance from senior engineers and technicians
Ability to logically analyze and solve problems
Ability to travel domestically and internationally (10% - 15% travel)
Willingness to participate in an on-call rotation
Ability to be on your feet all-day
Ability to lift objects up to 50 lbs
Ability to be on-call outside of business hours for escalations as needed
Can perform a basic level of troubleshooting

Benefits

Reimbursement for relevant conferences, training, and education
Access to LinkedIn Learning's 10,000+ courses
Employee Assistance Program
Local Employee Meetups
Flexible time off policy
Bonus in addition to base salary
Equity compensation to eligible employees
Equity grants upon hire
Option to participate in our Employee Stock Purchase Program

Company Overview

DigitalOcean provides a cloud platform to deploy, manage, and scale applications of any size. It was founded in 2012, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is http://www.digitalocean.com.

Company H1B Sponsorship

DigitalOcean has a track record of offering H1B sponsorships, with 30 in 2025, 8 in 2024, 9 in 2023, 22 in 2022, 11 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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