Job Description
About the position
- Responsibilities
- Integrating Rapid Delivery (Agile or other) principles into team practices and work products, including coaching the team on reporting, backlog development, refinement and prioritization, and facilitating team ceremonies.
- Ensuring the team incorporates best practices and enterprise guidance around architecture, information security, agile delivery, quality engineering, governance, service management, and user adoption in definitions of done for work completion.
- Driving the creation of consistent, value-driven user stories and the implementation of high-quality solutions while focusing on customer-centricity.
- Leveraging delivery analysis and tools to evaluate, optimize, and continuously improve team output and delivery of business and technology outcomes.
- Identifying risks and dependencies proactively, removing impediments, and spearheading team problem-solving to achieve resolution or escalate concerns as needed.
- Managing the team's financial budget, software licensing for applicable tools, and third-party relationships.
- Developing statements of work (SOWs) for any third-party vendors or contractors that adhere to procurement standards and specifically includes operational requirements and outcome-based deliverables.
- Working with other Delivery Leads through a Community of Interest to increase the effectiveness of agile delivery within the organization.
- Requirements
- Bachelor's degree or equivalent in Information Technology, Computer Science, Engineering, the Humanities, or related field.
- 5+ years of progressive IT experience and use of agile delivery methodologies, including Scrum and Kanban.
- Experience with agile tools like Jira/Greenhopper, Jira Align, Rally, Version One or equivalent.
- Experience with managing budgets, statements of work, and vendors.
- A demonstrated ability to work within a team and build consensus towards a technical direction.
- Technology delivery experience from concept to design, development, implementation, and support.
- Knowledge of Salesforce, Salesforce Marketing Cloud, Relational Databases, and/or Tableau preferred.
- Nice-to-haves
- Experience with Salesforce Marketing Cloud
- Familiarity with Tableau
- Benefits
- 401(k)
- 100% company-funded pension plan
- Health, dental, and vision plans
- Life insurance
- Paid time off including company and individual holidays, vacation, sick, caregiving, and parental leave
- Performance-based and peer-based recognition
- Tuition reimbursement
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