Job Description
Description:
Day to day operations of in house Due Diligence staff and resources.
Service delivery to internal and external clients at the highest level.
Management of staff to the highest levels of performance.
Management of work flow production.
Development of ongoing internal reporting, technology to include building Underwriting / Due Diligence system.
Internal and production process improvements.
Manages a large team of due diligence mortgage underwriters.
Responsible for ensuring employees and processes are in compliance with established policies, procedures and regulations.
Participates in developing, interpreting and implementing policies and procedures for Underwriting operations.
Manages employee performance and prioritizes work activities to focus on providing high quality service to all of our customers.
Key objectives include:
Obtaining peak staff performance.
Provide superior service to internal/external clients.
Assume operational control of internal/external Due Diligence operations.
Support Executive Team.
Oversee Underwriting guidelines, policy and underwriter work product quality.
Manage the operating activities of the department including scheduling and production.
Assure that all employees within area of responsibility are working towards a common goal.
Motivate the team to exceed expectations.
Create, facilitate and document on-going Underwriter training and procedures.
Ensure adherence to operating budget guidelines regarding all expenses.
Contribute to the development of both short and long term plans for the organization.
Participate in all activities which support the organizations goals and objectives.
Other duties as assigned.
Requirements:
Bachelors degree or equivalent relevant experience.
Seven+ years recent experience managing a team of residential mortgage underwriters.
Intermediate user of Microsoft Office (Word, Excel and PowerPoint) as well as automated underwriting systems.
Influencing skills and the ability to multi-task.
Excellent written, verbal, communication and leadership skills.
Planning skills as well as skills in analysis and negotiation.
Participative management style-advocate team concepts.
Able to rapidly establish credibility and be decisive, coupled with the ability to recognize and support the organizations preferences and priorities.
Expert level knowledge of Due Diligence services and operations.
Must have experience leading a consultant based practice.
Experience and knowledge of setting up nationwide resources.
Proven expertise with strategic planning and financial analytics.
Benefits:
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