Document Collections

Kelly Services, in partnership with Nissan North America, is currently recruiting for a Document Collections Specialist to research vehicle repair history and collect corresponding documentation to attach to each case. Seeking a high energy self starter individual with a great attitude. If this sounds interesting to you read on for more details and apply today!

Shift: Monday-Friday, 8am-5pm, $26/hour (Friday is remote)

This position is NOT 100% remote and must live commutable distance to Murfreesboro, TN and have a completed Bachelors Degree.

What does a typical day as a Document Collections Specialist look like?

You’ll be:
• Creating cases in Salesforce and attaching relevant documentation from research to each case.
• Researching repair history and contacting applicable dealerships to obtain all Repair Orders associated with the vehicle.
• Developing a Repair History Report from the collected Repair Orders.
• Obtaining Sales Documents, including but not limited to Bill of Sale, Title Application, Registration, Lease Agreements, and Sales Contracts necessary in the buyback process.
• Communicating and building relationships with dealerships and field personnel to receive required documentation.
• Coordinating Salesforce cases and collecting documents for Breach of Warranty department.

Job Qualifications:
• Bachelor's Degree is required
• Strong working knowledge of Microsoft Office products with an emphasis in Excel and PowerPoint
• Knowledge of Salesforce preferred
• Strong verbal and written communication skills
• Strong organizational and time management skills

Perks:
• Weekly Pay
• 16 paid holidays
• 10-15 days of Paid Time Off
• Enhanced Medical Benefits
• Kelly Perks-Discount Program

What happens next?

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still part of our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Document Collections Specialist today!

#CB #P1

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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