Job Description
Position: E-Commerce Manager (Online Sales & Growth)
Location:
Singapore (Bukit Timah, relocating to Balestier)
About the Company
Our client is a premium fragrance and lifestyle brand with international expansion across home fragrance, hotel scenting systems, and scented candles. The company is building its online commercial capabilities as a core growth engine and is establishing a structured e-commerce function to support long-term scale.
Role Overview
- The E-Commerce Manager will lead the companyβs online sales growth across direct-to-consumer channels and online marketplaces. This role is responsible for commercial strategy, revenue performance, and developing the structure of the e-commerce function as the business expands.Key Responsibilities
- Develop and execute online sales and growth strategies
- Manage brand website and online marketplace platforms
- Plan pricing, promotion, and channel strategies to improve revenue performance
- Work with marketing teams to optimise conversion, customer acquisition, and retention
- Monitor and analyse performance metrics such as sales growth, conversion rates, and ROI
- Establish processes and best practices for e-commerce operations
- Support the development and leadership of the e-commerce team as the business grows
- Requirements
- Relevant experience in e-commerce, digital commerce, or online sales management
- Experience managing projects or teams
- Strong commercial mindset with responsibility for sales performance
- Familiarity with brand websites, online marketplaces, and digital sales channels
- Ability to work with data and performance metrics to drive improvements
- Experience in consumer products, lifestyle, beauty, or related industries is advantageous
- Language Requirement:Proficiency in English and Mandarin is required for business communication with regional stakeholders and cross-border operational partners.What the Company Offers
- Competitive salary aligned with experience
- Performance-based variable bonus (subject to company policy)
- Opportunity to build and contribute to a growing online business function
- Exposure to an expanding premium lifestyle brand
EA License No: 23C1703
EA Personnel No: R1762582
EA Personnel Name: Wong Choo Sian, Jabez
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