Job Description
This a Full Remote job, the offer is available from: United States Symetra has an exciting opportunity to join our team as a Marketing Specialist! About The Role The Specialist works within the marketing department and is responsible for the execution of standalone and integrated digital projects, launches, campaigns. This position works closely with Product Marketing, Sales and other departments to execute on the email initiatives. Specialists are expected to have a solid understanding of digital marketing best practices and trends in their area of expertise. They work closely with other Digital Marketing Team (DMT) specialists to ensure there is a strategic integration between all digital media. They also manage and maintain email/marketing automation solutions and other digital technology, working with IT partners and vendors, providing detailed requirements and clear direction of new features and enhancements. This person can marry industry needs with user experience and translate those to a functional and effective digital asset. They are measured on increase number of engagement and leads for emails. What You Will Do • Manage and execute all email programs, activities and deliverables. • Assist Marketing Analyst with execution of emails on a day to day basis. • Strategically align email marketing calendar with overall marketing calendar and other initiatives. • Analyze ad hoc emails, email campaigns and other marketing automation results, issues and opportunities adjusting any and all aspects of email to improve results. • Consult on day to day work and execute on larger initiatives and new features/functionality. • Uses expertise to provide details of the tactical execution – process, procedure but more thoroughly – best practices, insight gained through metrics and behavior or previous campaigns. • Design, execute and deliver ad hoc and recurring reports, documented from multiple data sources to support email marketing and sales support, planning and operations, including insights and actionable recommendations on key business drivers of the organization. • Stay current on industry best practices and trends testing and adapting appropriate improvements into day to day email, campaigns and programs. • Expected to stay on top of trends, best practices for email and marketing automation initiatives and in the digital arena and relate back to Symetra initiatives. • Writes detailed proposals/execution plans for new feature/functionality/initiative and can clearly articulate the value back to customers. • Ensure integration with other DMT areas occur and is part of the strategic direction of the new feature/functionality/initiative (if applicable). • Work closely with business partners and DMT members to ensure that features/functionality/initiative are properly prioritized, on track Proactively manage and execute project schedules for new feature/functionality/initiatives Assist in vendor management if new feature/functionality/initiatives require vendor services. • Supports the business stakeholders and IT partners in creating new feature/function/initiative. • Use knowledge of email / marketing automation best practices to help define comprehensive requirements related to initiatives; able to interpret customer business needs and translate them into application and operational requirements. • Ability to recognize and proactively define, through detailed requirements, enhancements to the user experience. • Elicit requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis. • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general. • Understanding, and distinguish user requests from the underlying true needs. • Serve as the conduit between the customer community (internal and external customers) and the software development team (internal or external) through which requirements flow. • Responsible for quality assurance and testing new templates, campaigns, etc. along with verifying new functionality when updates have been made and responsible for customer approval. Why work at Symetra “I feel welcome and included at Symetra every day and I really believe you can be you at Symetra." - Megan H., Deputy Chief Compliance Officer “I chose Symetra because I heard it was a pro-employee company—and it’s absolutely true. The work environment is supportive, the people are great, and the benefits are generous. Symetra truly cares about its employees. The relaxed atmosphere and opportunities to learn and grow—both within your role and beyond—make it a great place to build your career.” - Alicia L., Claims Examiner What We Offer You We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work
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