Events Coordinator

🌍 Remote, USA 🚀 Full-time 🕐 Posted Recently

Job Description

MCI USA is an established, family-friendly company offering outstanding benefits and significant growth opportunities. They are seeking an Events Coordinator to serve as a support role to the event manager for various association and corporate clients, managing event logistics and client interactions.

Responsibilities

Serve in a support role to event manager on an array of events ranging from fully in-person, virtual or a hybrid model
Work with department technologies and tools, virtual event platforms, registration platforms, exhibit floor module and event mobile apps, etc
Respond to registration email inquiries. Make registration record updates, cancellations, refunds, etc
Maintain registration and housing tracking reports
Manage VIP rooming lists, requirements, hospitality services
Maintain department files and historical event documentation
Source variety of event materials such as lanyards, sponsorship items, etc
Coordinate department functions such as event supplies, shipping, event cancellation insurance, etc
Actively participate in monthly client meetings
Travel onsite to events, support onsite activations
Maintain department files
All other duties as assigned

Skills

1-5 years of event experience
VIP customer service, ability to deliver white glove service
Strong oral and written communication skills and ability to interact in a firm but highly collaborative fashion
Team focus but independent judgment and vision
Solutions-oriented, creative problem solver
Must have the ability to prioritize and manage multiple projects and deadlines in a fast paced, dynamically, changing environment
Eager to learn with a desire for career growth in the events industry
Team-focused with independent judgment and vision
Solutions-oriented and creative problem solver
Strong interpersonal skills and ability to interact professionally with clients and colleagues
Commitment to continuous improvement and adaptability in changing environments
Experience in association or corporate markets and multi-client environment preferred
Experience working in Cvent and/or Map Your Show, a plus
Cvent, Map Your Show or other event technologies, a plus

Benefits

PTO
13 paid company holidays, including closure Christmas Eve through New Year’s Day
401K
Medical, dental, vision and supplementary insurances
Employer-paid group life insurance, short-term and long-term disability
Employer-paid family building benefit (fertility, adoption and surrogacy)
Employer-paid mental health benefit
Pet discount program

Company Overview

MCI USA engage and activate their target audiences, building community and boosting client performance. It is a sub-organization of MCI Group Holding. It was founded in 1989, and is headquartered in Mclean, Virginia, USA, with a workforce of 201-500 employees. Its website is https://www.wearemci.com/en-us.

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