Job Description
Overview PLEASE NOTE: This role is on pause. Family Travel Assistant | Calendaring Guru! Location: Remote and hybrid; the ideal candidate lives within a one hour drive of San Mateo, however, the client will consider out of area candidates for a fully remote role if the experience aligns Compensation: $90,000-$125,000 per year | DOE (Please note that candidates located in higher-cost markets may be compensated at the higher end of the range.) Benefits: Full medical, dental, and vision insurance, 401(k) with 3% employer match Schedule: Primarily remote with occasional in-person meetings as needed A returning client based in San Mateo, CA, is seeking a highly organized Family Travel Assistant to manage complex travel logistics, personal scheduling, and daily coordination. The role requires exceptional attention to detail, clear communication, and a proactive approach to supporting a busy family that travels frequently by both private and commercial flights. The position is mostly remote, but the candidate must be within driving distance for occasional in-person meetings. The ideal candidate will have strong experience managing complex travel and calendars for UHNW clients, whether in a previous Personal Assistant, Executive Assistant, or Travel Assistant role. Key Responsibilities • Coordinate all domestic and international travel, including flights, ground transportation, accommodations, and itineraries • When Principals are traveling, be on the same time zone in case any of their needs should arise • Prepare homes and properties before family visits, occasionally traveling in advance as needed • Manage complex calendars and coordinate personal appointments • Work closely with the family's business executive assistants to ensure seamless alignment between personal and professional calendars • Handle visa applications, travel documentation, and time zone coordination for family trips • Research and book dining, wellness, and leisure activities during travel • Anticipate needs, confirm all details, and triple-check arrangements to prevent oversights • Maintain clear, consistent communication with principals and team members • Reports directly to Principals and Estate Manager Ideal Candidate | Qualifications • Ideally based within one hour of San Mateo but open to out of area candidates for a fully remote role if the experience is aligned • Legally authorized to work in the US • A minimum of 3-5+ years of experience supporting luxury travel coordination in a travel assistant, personal assistant, or executive assistant role • Highly organized and detail-oriented with strong calendar management skills • Professional, polished, and an excellent communicator • Experience supporting private families, executives, or high-net-worth individuals • Background in luxury travel coordination strongly preferred • Able to work independently while maintaining strong communication and follow-through • Calm, thoughtful, and responsive under pressure • Flexible and able to adjust hours and time zones while the family is traveling • Comfortable in a relaxed but high-standard family environment that values professionalism and discretion • Must be able to provide a minimum of three employment references and be willing to undergo a detailed background check Compensation and Benefits • $90,000-$125,000 per year | DOE (Please note that candidates located in higher-cost markets may be compensated at the higher end of the range.) • Paid vacation • Paid sick days • Paid healthcare - employee only • Discretionary year-end bonus Apply tot his job