Fraud and Risk Analyst

🌍 Remote, USA 🚀 Full-time 🕐 Posted Recently

Job Description

Swan is seeking an analytical and detail-oriented Fraud & Risk Analyst to join its Payments Risk team. This role is fundamental to protecting Swan and our clients from financial crime and security threats.
Conduct daily reviews of user accounts and transactions flagged for suspicious activity by our monitoring systems.
Perform thorough investigations into fraud alerts, account takeovers, and other security incidents to determine root causes, assess risk, and take decisive action.
Proactively identify and mitigate financial losses resulting from payment reversals, unauthorized transfers, and other fraudulent activities.
Identify gaps in current fraud detection and prevention processes and contribute ideas to enhance our tools, rules, and workflows.
Work closely with our Client Services, Product, Security, and Engineering teams to share findings, resolve complex cases, and strengthen Swan’s overall risk posture.

3+ years of experience in a relevant field such as fraud prevention, client services, trust & safety, or administrative processing in a fintech setting
A reliable and consistent work ethic, with the ability to independently manage and prioritize a daily case load
Exceptional attention to detail and strong analytical and problem-solving skills
Excellent written communication skills for documenting case findings and collaborating effectively with internal teams
Comfortable working independently in a remote-first environment using tools like Slack
Experience working at a fintech, banking, investing, or Bitcoin company, preferred
Proficiency with data analysis tools (e.g., Excel/Google Sheets, SQL) to identify trends and patterns, preferred
Familiarity with ACH, wire transfers, and associated fraud vectors, preferred
Must be able to work within standard US business hours

Compensation for this role will be based on location and experience, and may include base salary, equity, benefits
Remote pay range (based on location and experience)
$60,000 – $90,000 USD

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