Job Description
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Telepharmacy Technician, you will be responsible for all daily pharmacy operations, with Pharmacist oversight occurring from a separate Supervising Pharmacy location. Telepharmacy Technicians build upon the responsibilities of the Pharmacy Technician and are focused on managing day-to-day operations, execution, and performance while delivering operational and service excellence. • Operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication with the Supervising Pharmacy/Pharmacist, and Telepharmacy Tech Team Leader. • Demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. • Contribute to safe and effective operations of the pharmacy, including but not limited to: • Living our purpose by following all company SOPs at each workstation to help our Pharmacists and pharmacy team manage and improve patient health. • Overseeing the safe and secure operation of the Remote Dispensing Pharmacy, including serving as a keyholder, keeping alarm and safe codes, and protecting the integrity of all pharmacy products. • Following pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment. • Completing all tasks related to controlled substance prescription fulfillment, including counting, capturing images, and maintaining inventory. • Contributing to positive patient experiences by showing empathy and genuine care. • Completing inventory activities, as permitted by law, and as directed by the Telepharmacy Technician Team Leader. • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback. • Remaining flexible for both scheduling and business needs. • Serving as a peer mentor for the onboarding, training, and development of new hires. • Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. • Delivering additional patient health care services when the pharmacist is on-site. • Supporting immunizations, which includes completing additional licensure and training requirements. Qualifications • Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy. • If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 18 years of age. • If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program. • National Certification (PTCB or ExCPT). • State-level licensure requirements vary by state. • 1+ years full-time experience as a Pharmacy Technician; CVS Pharmacy Technician experience preferred. Requirements • Regular and predictable attendance, including nights and weekends. • Ability to complete required training within designated timeframe. • Attention and Focus: Ability to concentrate on a task over a period of time. • Ability to pivot quickly from one task to another to meet patient and business needs. • Ability to confirm prescription information and label accuracy, ensuring patient safety. • Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner. • Communication Skills: Use and understand verbal and written communication to interact with patients and colleagues. • Mathematical Reasoning: Ability to use math to solve a problem. • Problem Resolution: Identifying challenging patient or colleague interactions and choosing the best course of action. • Physical Demands: Be mobile and remain upright for extended periods of time. • Lift, scan, and bag items; reach overhead; move fingers repetitively. • Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force. Benefits • Affordable medical plan options. • 401(k) plan (including matching company contributions). • Employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues. Apply tot his job