HR Service Delivery Representative

🌍 Remote, USA 🚀 Full-time 🕐 Posted Recently

Job Description

Ecolab is a company dedicated to providing an unrivaled employee experience through personalized access to information and support. The HR Service Delivery Representative will partner with employees and stakeholders to provide information and resolve inquiries across various HR areas while supporting process improvements and best practices.

Responsibilities

Partner with critical stakeholders such as NA SC HRBPs, Centers of Excellence, and functional teams to support employees, provide information, and resolve cases
Work in a broad network of fellow HR professionals to standardize (where it makes sense), optimize, and support/grow our NA SC HR best practices to drive a differentiated employee experience
Partner with employees, managers, and centers of excellence to provide recommendations on process improvements and solutions to support employees
Develop process-related content and training materials for other HR Service Delivery Specialists
Create knowledge management to support employee direct access to information
Deepen knowledge of compliance, HR policies, employee programs, and other important resources for employees
Develop expertise in HR Solutions and Technologies to provide the best experience for employees
Partner with cross functional teams to deliver future phases of our HR solutions and technology
Additional duties as assigned

Skills

Bachelor's degree in human resources, industrial relations, business or equivalent
1 year of progressive human resource experience
Previous experience working in solutions like Workday, case management or customer service systems, HR Systems (Workday, People Soft), ServiceNow, Applicant Tracking Systems
Excellent customer service skills with an ability to interact with all levels within and across the organization
No immigration sponsorship available
Ability to work with technology systems and solutions
Proven employee relations and active listening skills
Strong organizational, time and project management skills
Ability to manage multiple priorities and meet critical deadlines
Ability to identify opportunities for improvement, develop strategies, influence decision-makers and implement solutions

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.

Company Overview

Ecolab provides water, hygiene and infection prevention solutions and services that protect people and the resources vital to life. It is a sub-organization of Ecolab Life Sciences. It was founded in 1923, and is headquartered in Beaver Creek, Minnesota, USA, with a workforce of 10001+ employees. Its website is http://www.ecolab.com.

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